CSMS# 16-000897 - FDA ACE Outage, Saturday, October 15, 2016 @ 0300 to 0600 EST
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10/14/2016 12:53 PM EDT
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Please be advised there will be an FDA ACE outage Saturday, October 15, 2016 beginning at 0300 and ending at approximately 0600 EST.
FDA will be deploying an update to resolve issues described in CSMS# 16-000233, in order to accept entries where there is more than one HTS code with FDA data within a single CBP line. At the conclusion of the scheduled maintenance, brokers will be able to submit multiple HTS codes with FDA lines on a single CBP line.
During this outage, entries and PN information will not be processed.
As a result, FDA’s Division of Food Defense Targeting will be operating under the prior notice scenario 2 contingency. This scheduled maintenance will prevent submitters who filed via ABI from receiving prior notice confirmation and will prevent CBP from auto-checking the prior notice confirmation for ABI filers. If prior notice has not already been submitted, ABI filers may decide to wait-out the system downtimes if they determine that the timeliness of prior notice will not be adversely affected. Filers who choose this option should understand that they remain responsible under section 801(m) of the act and under the prior notice final rule for filing timely prior notice. ABI transmissions received by FDA during the downtime will be queued and processed once the maintenance is completed. Prior notice (PN) confirmation numbers will not be transmitted back to ABI filers during the downtime.
Alternatively, filers may submit prior notice via PNSI (http://www.access.fda.gov/). Prior notice confirmation numbers must accompany articles of food (21 CFR 1.279(g)). If prior notice is submitted through PNSI, FDA and CBP recommend that the PNSI confirmation page, including the prior notice confirmation number and time stamp, be presented to CBP officers for cargo release. If the PNSI confirmation page is not presented, this may delay cargo release while the CBP officer contacts FDA for verification of the prior notice confirmation number(s) and time of submission.
If prior notice has already been submitted via ACS/ACE prior to the interface outage and confirmation has already been received, the submitter may proceed with prior notice using the standard process. If prior notice has already been submitted via ACS/ACE and confirmation has not been received prior to the interface outage, FDA and CBP recommend that, rather than resubmitting via PNSI, submitters should provide to CBP officers an endorsed (signed) copy of the ABI transmission or some other evidence adequate to show that prior notice has been submitted via ACS/ACE. Questions regarding prior notice during this downtime should be presented to the FDA's Division of Food Defense Targeting at (866) 521-2297.
During this three-hour maintenance period Entry Review and OASIS will be unavailable. FDA will not process incoming 801(a) submissions during this downtime. Entries will be processed and messaging sent after the maintenance period has completed.
Please continue to contact FDA ACE Support 24/7 at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries.
Related CSMS No. 16-000233
Please be advised there will be an FDA ACE outage Saturday, October 15, 2016 beginning at 0300 and ending at approximately 0600 EST.
FDA will be deploying an update to resolve issues described in CSMS# 16-000233, in order to accept entries where there is more than one HTS code with FDA data within a single CBP line. At the conclusion of the scheduled maintenance, brokers will be able to submit multiple HTS codes with FDA lines on a single CBP line.
During this outage, entries and PN information will not be processed.
As a result, FDA’s Division of Food Defense Targeting will be operating under the prior notice scenario 2 contingency. This scheduled maintenance will prevent submitters who filed via ABI from receiving prior notice confirmation and will prevent CBP from auto-checking the prior notice confirmation for ABI filers. If prior notice has not already been submitted, ABI filers may decide to wait-out the system downtimes if they determine that the timeliness of prior notice will not be adversely affected. Filers who choose this option should understand that they remain responsible under section 801(m) of the act and under the prior notice final rule for filing timely prior notice. ABI transmissions received by FDA during the downtime will be queued and processed once the maintenance is completed. Prior notice (PN) confirmation numbers will not be transmitted back to ABI filers during the downtime.
Alternatively, filers may submit prior notice via PNSI (http://www.access.fda.gov/). Prior notice confirmation numbers must accompany articles of food (21 CFR 1.279(g)). If prior notice is submitted through PNSI, FDA and CBP recommend that the PNSI confirmation page, including the prior notice confirmation number and time stamp, be presented to CBP officers for cargo release. If the PNSI confirmation page is not presented, this may delay cargo release while the CBP officer contacts FDA for verification of the prior notice confirmation number(s) and time of submission.
If prior notice has already been submitted via ACS/ACE prior to the interface outage and confirmation has already been received, the submitter may proceed with prior notice using the standard process. If prior notice has already been submitted via ACS/ACE and confirmation has not been received prior to the interface outage, FDA and CBP recommend that, rather than resubmitting via PNSI, submitters should provide to CBP officers an endorsed (signed) copy of the ABI transmission or some other evidence adequate to show that prior notice has been submitted via ACS/ACE. Questions regarding prior notice during this downtime should be presented to the FDA's Division of Food Defense Targeting at (866) 521-2297.
During this three-hour maintenance period Entry Review and OASIS will be unavailable. FDA will not process incoming 801(a) submissions during this downtime. Entries will be processed and messaging sent after the maintenance period has completed.
Please continue to contact FDA ACE Support 24/7 at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries.
Related CSMS No. 16-000233
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