CSMS# 17-000107 - FDA Some food facility registrations receiving incorrect invalid or cancelled rejects
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02/27/2017 01:59 PM EST
Automated Broker Interface
From: Food & Drug Administration
Subject: Some food facility registrations improperly rejecting for invalid or cancelled registrations
Some food facility registrations are improperly rejecting for invalid or cancelled registrations. A resolution to the issue is expected to be implemented this afternoon. FDA will notify trade when the resolution is implemented.
These rejects receive a reason code of 111 or 112 in either the ACE Cargo Release Status (SO) transaction, or the ACE Stand-Alone Prior Notice status (PO) transaction.
Once the resolution is implemented later this afternoon, filers need to perform a CA Correction (PGA update) without changing any data correct the rejection.
Manufacturer may FURLS Registration Help Desk at FURLS@fda.gov or 800-216-7331 to verify the current status of the your Food Facility Registration. Please expect long wait times for phone calls.
Trade may contact FDA ACE Support 24/7 at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries to verify the rejection reason.
Trade may contact Division of Food Defense Targeting at prior.notice@fda.hhs.gov or 866-521-2297 for assistance with valid food registrations verified by FURLS Registration Desk that may be rejecting improperly.
From: Food & Drug Administration
Subject: Some food facility registrations improperly rejecting for invalid or cancelled registrations
Some food facility registrations are improperly rejecting for invalid or cancelled registrations. A resolution to the issue is expected to be implemented this afternoon. FDA will notify trade when the resolution is implemented.
These rejects receive a reason code of 111 or 112 in either the ACE Cargo Release Status (SO) transaction, or the ACE Stand-Alone Prior Notice status (PO) transaction.
Once the resolution is implemented later this afternoon, filers need to perform a CA Correction (PGA update) without changing any data correct the rejection.
Manufacturer may FURLS Registration Help Desk at FURLS@fda.gov or 800-216-7331 to verify the current status of the your Food Facility Registration. Please expect long wait times for phone calls.
Trade may contact FDA ACE Support 24/7 at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries to verify the rejection reason.
Trade may contact Division of Food Defense Targeting at prior.notice@fda.hhs.gov or 866-521-2297 for assistance with valid food registrations verified by FURLS Registration Desk that may be rejecting improperly.
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