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July 31, 2017
From Our Office
As we mentioned in last month's CI Circular, we are going to be publishing our newsletter quarterly instead of monthly. The next issue will be published in late September.
Please take our CI Circular survey! We need your input on what content you most want to see from us in future issues of the newsletter.
Please take a moment to complete the survey and help us improve our newsletter! The survey is open now, and closes on August 18th.
Don't Miss...
Our new training schedule is now posted! Sign-up and learn time tested CI methodologies and tools that will help you to solve problems that improve work processes and service quality for Minnesotans!
Our training courses are designed to provide you with the skills you need and can easily be put into action:
- The Introduction to CI training will show you the basics of CI principles. Learn the foundational concepts of CI and put them into action, with this hands-on intro to the tools and terminology of continuous improvement.
- The Problem Solving course will help you recognize the root cause behind some of the work challenges we face and offers useful strategies for identifying solutions. Much of our work now requires us to show results.
- The Process Improvement Measurement course helps you select measures that matter and how to use data to guide and sustain the improvements you make.
Each course provides knowledge and skills you can take back to your workplace to implement change. Our training will help you achieve real results, save resources and staff time, while improving the quality of State services.
For more information and to register for these and other upcoming trainings visit our registration page!
Minnesota state agencies: Can't make one of our scheduled training sessions? We'll come to you! You provide the space, date, and at least 20 participants, and we'll bring the training!
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