Notification of Planned System Maintenance: January 11th

On Friday, January 11th Granicus technical teams will be performing maintenance in our stage environment in order to apply important security updates.  During the maintenance period, the stage environment for the services listed below will be unavailable. This maintenance will not impact our production environments. Please note, we will also be conducting maintenance in our production environment on January 26th; more information regarding that maintenance to follow early next week. 

Planned System Maintenance Date/Times:

• Friday, January 11th from 11:00 AM– 3:00 PM ET (5:00 PM– 9:00 PM in the UK)

Impacted Applications and Services:

• Communications Cloud (stage environment) via stage-admin.govdelivery.com
• Subscriber services allowing the public to sign up to your messages via stage-public.govdelivery.com
• Web Services/APIs for the Communications Cloud stage environment via stage-api.govdelivery.com
• Targeted Messaging Service (TMS) stage environment - used by organizations triggering messages directly from their own systems into Granicus via stage-tms.govdelivery.com

Granicus Customer Support will provide real-time updates during the maintenance period via our System Status webpage (which you can also subscribe to in order to receive emails automatically when updated).

Please don't hesitate to contact us if you have any questions, or would like more information.

Customer Support:

Web: support.granicus.com
Email: support@granicus.com
Status: status.granicus.com
Phone: 800-314-0147 (US)  0800 032 7764 (Europe)

Thank you,
Your Granicus Customer Support Team

You are receiving this message because you are an administrator in the GovDelivery Communications Cloud's stage environment or listed as a contact for your agency's API/TMS integration. If you do not wish to receive these notifications please update your subscriber preferences and "delete" your profile.