Cargo Systems Messaging Service
CSMS #41582970 - FDA Scheduled System Down Time: Saturday, February 8, 2020 11:00 PM EST to Sunday, February 9, 2020 2:00 AM EST
Some FDA systems will be down for scheduled maintenance during the period shown below:
- Start: Saturday, February 8, 2020 11:00 PM EST
- End: Sunday, February 9, 2020 2:00 AM EST
During this time:
- Prior Notices can be submitted via both the Prior Notice System Interface (PNSI) as well as the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE)
- There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay.
For questions regarding Prior Notice, or with perishable shipments, please contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov
For ACE inquiries, contact FDA ACE Support, 877-345-1101, ACE_Support@fda.hhs.gov. ACE Support Hours: Monday - Friday, 6AM-8PM EST, Saturdays, 8AM-4PM EST. ACE Support is Closed on Sundays.
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