CSMS #44912695 - FDA ITACS Planned Maintenance Friday, 11/20/2020 11:00pm – Saturday 11/21/2020 8:00am ET

U.S. Customs and Border Protection sent this bulletin at 11/19/2020 09:11 AM EST

Cargo Systems Messaging Service

CSMS #44912695 - FDA ITACS Planned Maintenance Friday, 11/20/2020 11:00pm – Saturday 11/21/2020 8:00am ET

Due to planned maintenance, FDA’s ITACS (Import Trade Auxiliary Communications System) document upload and Notice download functionalities will be unavailable Friday, 11/20/2020 11:00pm – Saturday 11/21/2020 8:00am ET.

If documents must be submitted during that time, they can also be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/industry/import-program-food-and-drug-administration-fda/import-offices-and-ports-entry .

Questions regarding the maintenance window can be sent to ITACS Support at ITACSSupport@fda.hhs.gov.

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