Due to planned maintenance, FDA’s ITACS (Import Trade Auxiliary Communications System) document upload functionality will be unavailable Friday, 01/22/2021 11:00pm – Saturday 01/23/2021 8:00am EDT
If documents must be submitted during that time, they can be submitted to the local FDA office at the port of entry via that office’s preferred alternate communication method. Contact information for all FDA import offices can be found on FDA’s Import Offices and Ports of Entry web page: https://www.fda.gov/industry/import-program-food-and-drug-administration-fda/import-offices-and-ports-entry .
Questions regarding the maintenance window can be sent to ITACS Support at ITACSSupport@fda.hhs.gov
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