Cargo Systems Messaging Service
CSMS #49239943 - Food and Drug Administration (FDA) Systems Scheduled Maintenance Saturday, September 4, 2021, 11:00PM ET to September 5, 2021, 1:00AM ET
Due to scheduled maintenance on multiple FDA systems, the interface between the U.S. Food and Drug Administration and U.S. Customs and Border Protection will be down during the following period:
Start: Saturday, September 4, 2021, 11:00PM ET
End: Sunday, September 5, 2021, 1:00AM ET
Refer to CSMS #49059465 - FDA Deployment 9/4/21: New FDA Validations Which May Result in Rejects and Implementation of New Sub-Reason Code for deployment changes.
During this time:
• FDA will not process any inbound entries or outbound messages.
• Status messages generated during this window will be queued and sent to CBP when the interface is restored.
• Do not resubmit entries as this will increase the processing time to catch up when the interface is restored.
Prior Notice impact during this time:
• Prior Notices can be submitted via both the Prior Notice System Interface (PNSI) as well as the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE); PNSI will be operational during the outage window.
• There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay.
• Please do not resubmit entries as this will cause additional delays
For additional details, see Prior Notice Contingency Scenario 1: Prior Notice Contingency Scenario 1
For questions regarding Prior Notice, or with perishable shipments, please contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov
For ACE inquiries, contact FDA ACE Support, 877-345-1101, ACE_Support@fda.hhs.gov. ACE Support Hours: Monday - Friday, 8AM-8PM
Related Message: CSMS #49059465
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