CSMS #49292372 - Food and Drug Administration (FDA) incorrectly rejecting valid FSV email addresses

U.S. Customs and Border Protection sent this bulletin at 09/07/2021 09:39 AM EDT

Cargo Systems Messaging Service

CSMS #49292372 - Food and Drug Administration (FDA) incorrectly rejecting valid FSV email addresses

A small number of entry lines transmitted to FDA with a valid FSV email address were incorrectly rejected after FDA’s deployment over the weekend (CSMS #49239943 and #49059465). This validation has been reverted to the previous logic to prevent incorrect rejects. If a reject message was received and a valid email address was transmitted for the FSV entity, re-transmit the entry. The new deployment date for the FSV validation will be shared via CSMS once available.

For questions regarding this reject or ACE inquiries, contact FDA ACE Support, 877-345-1101, ACE_Support@fda.hhs.gov. ACE Support Hours: Monday - Friday, 8AM-8PM

Related Messages: CSMS # 49239943 and 49059465

Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by U.S. Customs and Border Protection.

Privacy Policy | GovDelivery is providing this information on behalf of U.S. Department of Homeland Security, and may not use the information for any other purposes.