Cornwall Council will look into the cases of all children not attending school to ensure they are receiving a suitable alternative education, following an investigation by the Local Government and Social Care Ombudsman.
We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.