How did I do?

The Wisconsin Department of Natural Resources (DNR) is committed to customer service excellence. Your input is critical in maintaining and improving the quality of service we deliver.

Thank you for taking the time to provide us your feedback.

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* 1. Please enter the name(s) of the DNR staff member(s) with whom you interacted.

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* 2. What was the purpose for your interaction with this staff member? Please be as detailed as possible and include the date of your interaction.

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* 3. Did the DNR staff member respond in a timely manner?

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* 4. How long did it take for the DNR staff member to respond? 

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* 5. Please choose your level of agreement or disagreement with the following statements.
The DNR  staff member I interacted with...

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree
Was courteous.
Was attentive to my question(s) or concern(s).
Was knowledgeable about my question(s) or concern(s).
Communicated in a way that was understandable.
Was helpful.

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* 6. How satisfied were you with the outcome (answers or materials) provided by the DNR staff member?

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* 7. Overall, how satisfied were you with the customer service you received from the DNR staff member?

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* 8. Please feel free to provide any additional comments on your interaction(s) with this DNR staff member.

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* 9. Would you like to discuss your feedback with this employee's supervisor?
Note: Personal information provided will be used for administrative purposes, and it may be provided to requesters to the extent required by Wisconsin's Open Records Law (ss. 19.31 – 19.39, Wis. Stats.).

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