The ONC Jira Core and Confluence support team will soon implement an account deactivation policy for all users who have not logged into the systems within the previous 90-days or more. To avoid the risk of having your account being deactivated, please immediately log into ONC Jira Core and Confluence as soon as possible.
Accounts that are deactivated will be retained, including historic activity. Users are able to reactivate their accounts using the correct credentials used prior to deactivation. If a user has forgotten their usernames or passwords, they can email onc-jira-questions@healthit.gov to request reactivation.
Reminder: Do not include any PHI or PII in JIRA. If you require 508 accessibility assistance, then please send an email to onc-jira-questions@healthit.gov
Login Support: If you encounter a captcha prompt, login issues, or believe your account may be deactivated and require assistance, please send an email to onc-jira-questions@healthit.gov
Every Saturday the ONC Issue Tracking System, including Confluence, will be unavailable for weekly maintenance between 10pm EST and the following morning at 3am EST.