PGC311
311 On the Go! Mobile Unit
The 311 On The Go! Mobile Unit meets residents where they are! We are ready to respond to your community’s needs. Complete the request form to have 311OTG! Mobile Unit visit your community or community event.
The Office of Community Relations will do our due diligence to meet each request; however, we may need to modify the date and time for the 311OTG! Mobile Unit to visit your community.
How to Use PGC311
Use the PGC311 Mobile App or Web Portal to:
- Request County services 24/7 such as Litter Removal, Pothole Repair, etc.
- Upload a photo with your service request.
- Check the status of existing requests.
- "Drop a pin" to help pinpoint a location.
- Create an account to track your service requests and get timely updates about your requests.
- Provide feedback about our customer service and agency services with our quick 3-question surveys.
- Search and see helpful knowledge articles about County services.
- Search for other requests in your community.
Speak to a Live Agent
Monday-Friday 7 a.m.-7 p.m.
Call 3-1-1 or dial 301-883-4748 if outside of Prince George's County.
The PGC311 App is Available 24/7
Requests and Knowledge Articles
Check the Status of Your Request
Visit the PGC311 Web Portal at www.pgc311.com
Social Media
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