National Cemetery Scheduling Office

The National Cemetery Scheduling Office has implemented changes to our phone system. We have changed our call menu to add Frequently Asked Questions (FAQs). This will assist infrequent or first-time callers in answering questions they may have or redirect them to the appropriate VA office. 

The primary selection options remain the same:

1 - Schedule a burial

2 - Schedule a burial (Spanish) and FAQs (Spanish)

3 - Case Status

4 - Pre-Need Application Status

5 - FAQs (English)

6 - For VA Grant Funded State or Tribal

7 - Veteran Crisis Line 

Thank you for your patience as we continue to work to improve our burial scheduling services to streamline operations and improve our ability to deliver timely, quality services to our Veterans, their family members, and their personal representatives.

** Reminder**     ** Reminder**     **Reminder**     **Reminder**     **Reminder**

The Scheduling Office operational hours are:

          Monday – Friday from 8:00am – 7:30pm Eastern time

          Saturday: 9:00am – 5:30pm Eastern Time

          Sunday: CLOSED

 

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We have added additional subscriber options and are implementing new programs. Please update your Govdelivery profile and options so that we can keep you informed of program enhancements and notifications, including weather and service disruptions in your area.