If you can't find what you're looking for, please contact us.
Visit the eFile Help page for technical support, eFile Training for guidance or resources, and permitting contacts for import and U.S. Transit questions.
Visit the ePermits Technical Support Page to find permitting contact numbers and emails for questions regarding Import/U.S. Transit, Export, and Pet Travel. This page also provides information on resetting forgotten User IDs and passwords and ePermits Help Desk hours of operation.
Plant Export Information
Phone: 301-851-2309
Email: PPQExportServices@usda.gov
For additional questions concerning Export Certifications, you may reach out to your State or State of export by contacting an Export Certification Specialist.
Report a suspected plant pest or disease.
Permits (ePermits), Notifications, Petitions
For questions and assistance regarding permit application status, whether or not you need a permit, and regulations and policies concerning allowable imports please contact the appropriate office listed below:
Plants and Plants Products
Phone: 301-851-2046 or
Toll free: 1-877-770-5990
Email: plantproducts.permits@usda.gov
Pest Permits and Noxious Weeds
Phone: 301-851-2357
Toll free: 866-524-5421
Email: Pest.Permits@usda.gov
Genetically Engineered Organisms
Phone: 301-851-3877
Email: biotechquery@aphis.usda.gov
ePermits Technical Support
Plant Imports (Contact Information)
Domestic Travel (Intrastate and Interstate Movement): For questions related to the movement of plants and plant products from one State to another or within a State, contact the State Plant Health Director.
Animal and Animal Product Export Information
Imports (bring into the U.S. from another country)
Animal Products
Phone Number: 301-851-3300, option 4
APIE@USDA.GOV
Organisms and Vectors
APIE@USDA.GOV
Email APHISWeb@usda.gov to:
If you have questions about Pet Travel, Veterinary Accreditation, Imports, Exports, Permitting, or other business-related inquiries, please contact the APHIS Customer Call Center at 1-844-820-2234, Monday-Friday - 9:00 a.m. to 5:00 p.m. ET, AskUSDA@usda.gov or visit the Ask USDA website.
United States Department of Agriculture
Animal and Plant Health Inspection Service
4700 River Road
Riverdale, MD 20737
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