Instructors:  Heather Brown & Valerie Harragin

Dates: February 2, 9, 16 

Time:  12:00 – 1:30pm EASTERN STANDARD TIME

Location :
This course is being offered online as a 3-part live webinar.  After you complete registration, you will receive a link and instructions for logging in and participating.

Description:

Resolving conflict can be challenging. Asking the right questions the right way is a key skill for anyone who wants to be an effective problem-solver in the midst of conflict.  In this session, we will look at our thought process in asking questions and others’ thought processes in responding. Following this workshop, participants will be able to recognize the interpersonal dynamics that impact conflict interactions, identify and craft the most effective questions to use in conflict resolution, and develop strategies for improving their own inquiry skills. Participants will come away with greater self-awareness about why they ask particular questions, be able to distinguish between curious and helpful questions, and to better identify empowering vs dis-empowering questions.  Participants will also learn how to re-frame conflict and deal with difficult behaviors through the use of questions.

This course is presented in three 90 minute sessions. Participants will have the opportunity to try out new skills between sessions, discuss their experiences at the subsequent session and build upon their learning process.

  • Session 1 Art of Inquiry
     02/02/2022
     12:00 PM - 1:30 PM
  • Session 2 Art of Inquiry
     02/09/2022
     12:00 PM - 1:30 PM
  • Session 3 Art of Inquiry
     02/16/2022
     12:00 PM - 1:30 PM
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