Learning about PickUp Patrol

  • PickUp Patrol is a secure web app that eliminates the need for you to send notes, write emails, or call the school to change your child’s dismissal plans.

    Enter plan changes days, weeks, or even months in advance from your smartphone or computer.

    PickUp Patrol is simple and convenient to use—but most importantly, it helps your school manage student arrival and departure information accurately and efficiently to help keep your children safe.

  • No, sorry, your school must have an account with us in order for you to use the app.

    If you’d like your school to start using PickUp Patrol, please share our website with your school administrators or have them contact info@pickupatrol.net

  • Your school will send you a registration email with instructions to sign up.

    If your school has already sent these out and you did not receive one, check your spam folder. If it's not there, contact your school to confirm that they have your correct email address and have them send you a new one

  • The web app is free for parents to use! You can access it on a smartphone, tablet or computer.

  • PickUp Patrol works on computers and tablets too!

    If you don’t have internet access, you can contact your school and they can enter changes into the system for you.

  • Pickup Patrol follows the standards of the Student Data Privacy Consortium and shall comply with all state & federal laws and regulations pertaining to data privacy. PickUp Patrol Privacy Policy

 

Using PickUp Patrol

  • Go to https://app.pickuppatrol.net/parents or click the blue Parent Login button in the upper right corner of this page.

    We recommend adding this link to your phone’s home screen or that you bookmark it on your computer for easy access. For instructions on how to do this, click HERE.

  • Registration links are active for 24 hours and can only be used once. If your link is expired, please contact your school or support@pickuppatrol.net.

  • PickUp Patrol’s app for parents is not downloaded from an app store. Instead, add https://app.pickuppatrol.net/parents to your phone’s home screen for easy access.

    For instructions on how to do this for your particular phone, click HERE.

    Please note that the app will only work if you have already created your account using the secure registration link emailed to you by your school.

  • A default plan is how your child will be dismissed on a regular day.

    In PickUp Patrol, click the Default tab

    • Tap your child’s name

    • Select Monday

    • Tap the “Plan” section and choose a dismissal option

    • Select the appropriate days that this plan will occur & save

    Repeat for other dismissal options/days if needed.

    *Please note not all schools use default plans or allow them to be updated in PickUp Patrol. If you are unable to update this information contact your child’s school.

  • Plan changes should be entered when your child will be doing something other than their normal (default) plan.

    In PickUp Patrol, click the Change tab at the bottom of the screen.

    • Tap your child’s name

    • Choose a dismissal option

    • Enter additional information, if needed

    • Tap the Submit button to notify the school office

    On the day of the change, the teacher will inform your child of their plan to change.

  • If you are new to PickUp Patrol, you must first register using the link your school emailed to you.

    • If you haven’t received a registration link, check your spam folder and contact your school to have a new one sent.

    If you have already registered and set up a password, here are some things to try:

    • Use one of these recommended browsers: Safari, Chrome, Firefox, or Edge

      • Please note PickUp Patrol does not work on Internet Explorer

    • Close out any active sessions of PickUp Patrol and log in again

    • Reset your password using the password reset button

    • Restart your phone

    • Check with your school to see if the email address you are using to log in is the same one they have on file for you

  • If one of your children is missing from your PickUp Patrol account contact your child’s school and have them add your preferred email to all of your children in PickUp Patrol.

    Once they update this information all of your children will appear in the app.

  • Your child’s school manages all PickUp Patrol account information.

    To update your email address, please contact your school office. They will update their records and send you a new registration email so that you can reset your password for this new login.