Nathan M
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This app is so incredibly slow; it's pretty much useless. They charge $6 in fees, so you'd think KS could put out a decent product. Nope. I've been trying to renew my fishing license for over 30 mins. When I FINALLY got to the checkout page, "Oops! An error has occurred." Edit: well, maybe it's not the app and just the horrible state website. One hour later and I was finally able to make this simple purchase. (Tried Android, iPad, and website)
24 people found this review helpful
Brandt Information Services, LLC
November 17, 2022
We apologize for the slow run times and eventual error you experienced when purchasing your license. We've recently released a new version that includes several bug fixes. If you're still having issues after updating to the most recent version, please contact our customer support at (833) 587-2164. JV
Blaise Kaufman
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App is absolute trash. Nothing works correctly. You will be completely frustrated with anything you try to do. You have to sign in at least 3 times every time you open the app. If you try to buy a permit it's a nightmare. If you ever actually get it to your cart, the checkout button won't work so you can't ever complete the purchase. The app gives you the option to add an image from your library for harvest reporting or take a picture in the app but upload does not actually work. Could go on..
8 people found this review helpful
Brandt Information Services, LLC
December 29, 2022
Hello Blaise, we apologize for any issue you’re having with the app! Could you provide us with more details by calling our Customer Support at (833) 587-2164? We'd be happy to assist you!
-LMW
Geoffrey Peterson
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The app crashes everytime I attempt to submit my carcass tag. I've uninstalled and reinstalled it. I have the latest version. The canned response to the negative comments doesn't help. Whoever you are "JV", you need to fix the app, you are ripping off the state with this poorly coded app.
4 people found this review helpful
Brandt Information Services, LLC
December 29, 2022
Hey Geoffrey, we’re sorry to hear that you aren't enjoying the Kansas App. We'd love to hear more about any issue you may have encountered so that we can better assist. Please give our Help Desk a call, (833) 587-2164. Thank you!
-LMW