Decision search
Your search has 36 results
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Oxfordshire County Council (21 016 948)
Statement Upheld Special educational needs 14-Feb-2023
Summary: There was fault by the Council in the annual review of Mr Y’s Education, Health and Care Plan and a delay in issuing a final plan following the review. This caused avoidable distress, time and trouble and a loss of education. The Council will apologise and make payments in this statement.
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Staffordshire County Council (22 003 032)
Statement Upheld Alternative provision 14-Feb-2023
Summary: The Council avoidably delayed by six months in finalising Mr X’s child, Z’s, Education Health and Care Plan (EHC Plan). This delayed Mr X’s right of appeal to the Special Educational Needs and Disabilities (SEND) Tribunal. The Council also delayed in putting tutoring provision in place for Z which led to Z missing one month of education. The Council has agreed to pay Mr X £500 in recognition of the frustration and uncertainty caused by these faults. We find the Council not at fault in how it produced a draft, amended EHC Plan, nor for allocating several different key workers for Z as this was due to staff absence.
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Suffolk County Council (22 011 315)
Statement Upheld Special educational needs 14-Feb-2023
Summary: Miss X complained about the Council’s delay in providing a draft of her son’s Education, Health and Care Plan following annual review. We found the Council took too long to send the paperwork to the family. Miss X and her son suffered avoidable frustration and distress due to the wait. To remedy the injustice caused by this fault, the Council has agreed to apologise and make a payment to Miss X to acknowledge the distress caused.
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London Borough of Redbridge (22 012 863)
Statement Upheld Other 14-Feb-2023
Summary: We will not investigate this complaint about the Council’s safeguarding procedures. That is because the Council has already accepted fault and apologised.
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Slough Borough Council (22 014 185)
Statement Closed after initial enquiries School transport 14-Feb-2023
Summary: We will not investigate Miss X’s complaint about the Council’s alleged failure to properly assess children with special educational needs receiving school transport. This is because we would be unlikely to provide a worthwhile outcome for Miss X.
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Walsall Metropolitan Borough Council (22 013 219)
Statement Closed after initial enquiries Special educational needs 14-Feb-2023
Summary: We will not investigate this complaint about the Council’s failure to take action in respect of aspects of the complainant’s son’s education. This is because parts of the complaint are late, and there is no prospect that the Ombudsman’s intervention would achieve anything significant.
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Plymouth City Council (22 007 087)
Statement Upheld Special educational needs 13-Feb-2023
Summary: Dr X complained about the Council’s delay in the Education, Health and Care Plan annual review process for her daughter. She also complained her daughter was on a long term part-time timetable at school, which is against the Council’s policy. We found there was fault by the Council significantly delaying issuing a decision letter after the annual review. There was also fault for not taking action to consider or provide full-time education for Dr X’s daughter, and fulfilling its duties under the Equality Act 2010. The Council has agreed to our recommendations to remedy the injustice and to take action to prevent recurrence of fault identified.
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Southampton City Council (22 007 813)
Statement Upheld Special educational needs 13-Feb-2023
Summary: Miss C complained the Council failed to provide her daughter with the occupational therapy and speech and language therapy outlined in her Education, Health and Care plan. We find the Council was at fault as it delayed securing the provision. The Council has agreed to our recommendations to address the injustice caused by fault.
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Surrey County Council (22 008 026)
Statement Closed after initial enquiries Special educational needs 13-Feb-2023
Summary: the Ombudsman cannot investigate Ms P’s complaints about the lack of education for B or the Council’s failure to identify a suitable special school for him because Ms P has appealed to the First Tier Tribunal. The Council has apologised for the uncertainty caused and the problems Ms P experienced dealing with the Special Educational Needs Service. This is a satisfactory remedy.
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Derby City Council (22 013 905)
Statement Closed after initial enquiries Special educational needs 13-Feb-2023
Summary: We will not investigate Mrs X’s complaint about the Education Health and Care Plan process. This is because much of the complaint is late and there were appeal rights available. Mrs X has now used her right of appeal. This places a further period complained about outside the Ombudsman’s jurisdiction. It is reasonable for Mrs X to submit a further appeal if she wants to challenge the content of her son’s Education Health and Care Plan. We have no powers to consider complaints about what happens in schools.