Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council.
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Sun Shuttle Customer Service & Hours of Operation
Customer Service (520) 792-9222 to plan your trip
Emergency Hotline Number: (623) 240-4556 – Please call if you are having an emergency service issue
Oro Valley Dial-a-Ride (520) 229-4990
Holiday Service Hours:
Sun Shuttle Does not operate on the following holidays*
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
*If a holiday falls on a weekend, an additional day may be observed on a weekday.
Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. Oro Valley Dial-a-Ride passengers, please call (520) 229-4990.
Be Safe and Respect Other Riders
Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride.
Sun Shuttle Routes with Flag Stops:
For Sun Shuttle 410, passengers can schedule a pick-up or drop-off within 3/4 mile of Sun Shuttle routes. For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. Other deviated service requests must be scheduled by 6 p.m. the previous day.
To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays.
Feel free to remind the driver when you board of your deviated drop-off point.
Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. All trips require a reservation one to seven days in advance. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page.
For Dial-a-Ride policies, please click here.
Green Valley/Sahuarita Dial-a-Ride:
Oro Valley Dial-a-Ride:
Sun Shuttle Dial-a-Ride
The RTA’s Sun Shuttle neighborhood service was established to allow outlying communities and neighborhoods to connect with mass transit services offered by Sun Tran, Sun Express and the Sun Link streetcar.
Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo.
Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctor’s appointment or other destinations in their neighborhood or beyond.
The RTA contracts with Sun Tran to operate the Sun Shuttle service. Ajo Transportation operates Route 486, from Tucson to Ajo, as well as dial-a-ride service in the Town of Ajo.
Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region.
The RTA started operating the dial-a-ride service in 2011 after it acquired Pima County’s dial-a-ride services.
Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. Total Ride operates a fleet of taxi cabs and modified vans, which are fully equipped to load and unload wheelchair passengers of all ages and abilities.