Customer Satisfaction Survey

Thank you for reading our electronic announcement.
Please take a few minutes to share your opinions about our announcement. Your opinions are essential in helping us provide the best experience and information possible.

1: *Please rate the visual appeal of this announcement.1=PoorExcellent=10
1=Poor
Excellent=10
2: *Please rate the balance of graphics and text in this announcement.1=PoorExcellent=10
1=Poor
Excellent=10
3: *Please rate the readability of the page in this announcement. 1=PoorExcellent=10
1=Poor
Excellent=10
4: *Please rate the relevance to your interests of the content in this announcement.1=PoorExcellent=10
1=Poor
Excellent=10
5: *Please rate the depth of information shared that you read on this announcement.1=PoorExcellent=10
1=Poor
Excellent=10
6: *Please rate how understandable the content is in this announcement.1=PoorExcellent=10
1=Poor
Excellent=10
7: *What is your overall satisfaction with this announcement?1=Very DissatisfiedVery Satisfied=10
1=Very Dissatisfied
Very Satisfied=10
8: *How well does this announcement meet your expectations?1=Falls ShortExceeds=10
1=Falls Short
Exceeds=10
9: *How does this announcement compare to an ideal emailed announcement?1=Not Very CloseVery Close=10
1=Not Very Close
Very Close=10
10: *How likely are you to share this announcement with someone else?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
11: *How likely are you to use ovc.gov as your primary online resource regarding information for crime victims/victim service providers?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
12: *Thinking of the OVC email announcements(s) you receive, please rate:

The clarity of the information provided.
1=Not At All Clear  Very Clear=10 
1=Not At All Clear
Very Clear=10
13: *The helpfulness of the information provided.1=Not At All Helpful  Very Helpful=10 
1=Not At All Helpful
Very Helpful=10
14: *Did you download a publication, video, or information that was the focus of the announcement you received?
15: *Did you follow any of the links provided in the announcement?
16: *Considering the product, publication, video, or information you accessed through this email announcement, did you find it to be presented in a format that was easy to use?
18: *What type of content do you prefer to see from OVC? (Please pick your top three.)
19: *Have you ever shared content you've received in an OVC email announcement with someone else? (Including this one.)
20: *Are you interested in following OVC on social media?
20.2: *Which of these social media channels do you use to follow OVC? (Please select all that apply.)
23.2: *Was the product, publication, video, or information you accessed useful to your work serving victims of crime?

Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.