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Due to a technical issue, document submission by email to WCBClaimsFiling@wcb.ny.gov is temporarily unavailable. Please use alternative methods for submitting documents until this issue has been resolved.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Thursday, April 18, 2024, email and text notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working, including updates to the electronic case folders in eCase.

Webinar Recordings

  • OnBoard: Limited Release Q&A Webinar for Health Care Providers - June 2022: Video / Slides
  • OnBoard: Limited Release Phase Three / Treatment/Testing PARs Q&A Webinar for Health Care Providers - May 2022: Video / Slides
  • OnBoard: Limited Release Phase Two / Durable Medical Equipment PARs Q&A Webinar for Health Care Providers - April 2022: Video / Slides
  • OnBoard: Limited Release Training for Health Care Providers – Phase Two / DME PARs – March 2022: Video / Slides
  • OnBoard: Limited Release Phase One / Medication PARs & Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) Q&A Webinar for Health Care Providers & Medical Suppliers – March 2022: Video / Slides
  • OnBoard: Limited Release Training for Health Care Providers – Phase One / Medication PARs & Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) – February 2022: Video / Slides