CFPB updated product and issue options in April 2017 and August 2023. Learn More
Date range (Click to modify range)
The state in the mailing address provided by the consumer
The mailing ZIP code provided by the consumer
Whether the company gave a timely response
This is how the company responded. For example,
'Closed with explanation'.
The company's optional public-facing response to a consumer's complaint. Companies can choose to select a response from a pre-set list of options that will be posted on the public database.
Whether a consumer opted in to publish their complaint narrative
Only show complaints with narratives?
Data that supports easier searching and sorting of complaints submitted by or on behalf of consumers