Consumer Complaint Database

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CFPB updated product and issue options in April 2017 and August 2023. Learn More

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The state in the mailing address provided by the consumer


The mailing ZIP code provided by the consumer



Whether the company gave a timely response


    This is how the company responded. For example, 'Closed with explanation'.


      The company's optional public-facing response to a consumer's complaint. Companies can choose to select a response from a pre-set list of options that will be posted on the public database.




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        Data that supports easier searching and sorting of complaints submitted by or on behalf of consumers

           

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