Summary: We cannot investigate this complaint about child protection. This is because Ms X is not complaining as a member of the public.

The complaint

1. Ms X said the Council is failing to protect two children attending her school form harm.

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The Ombudsman’s role and powers

2. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
3. We cannot investigate complaints from public bodies. (Local Government Act 1974, section 27(1)(a), as amended)

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How I considered this complaint

4. I considered information provided by the complainant.
5. I considered the Ombudsman’s Assessment Code.

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Final decision

6. We cannot investigate Ms X’s complaint because she is complaining in her professional role on behalf of a school, which is a public body.

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Investigator's decision on behalf of the Ombudsman