Support Guides

Please use the guides below to help yourself get aquainted with the various applications.


VITA/TCE Knowledgebase

Click here to search the entire VITA/TCE Knowledgebase.


Tax Season Support Hours
  • Monday - Friday: 8AM to Midnight (Eastern)
  • Saturday: 8AM to 8PM (Eastern)
  • Sunday: 8AM to 8PM (Eastern)
Off Season Support Hours
  • Monday - Friday: 8AM to 5PM (Eastern)
  • Closed Saturday and Sunday
Contact Support