How do I join a webinar in the GoTo?
Learn how to join from your preferred method, whether it's the GoTo desktop app, Chrome or Edge based web browser, or the GoTo mobile app.
If you aren't sure which platform you want to use for your session, you can learn more about the available join methods here.
Attention: If you are joining someone else's webinar, you don't need a GoTo Webinar account and you don't need to sign in to anything!
Notice: Seeing something different? You may be on joining from our classic platform. This article addresses the new GoTo app experience. View Join a Webinar for the steps you need.
Join from any method with the link
What to do next: Feel free to customize your
audio,
camera, and
performance preferences if desired (these can also be done in the camera preview before you join).
Join in the desktop app with the session ID
If you do not have the join link or are having trouble being launched into the
webinar, you can use the 9-digit
webinar ID..
Join in the web browser with the session ID
If you run into trouble joining a session from the browser, make sure that you are on a supported browser (latest 3 versions of Chrome or Edge) and that you
meet the system requirements.
You can try switching to a different supported browser or using an incognito/private window. If it's still not working, it's likely an issue with insufficient internet speed. At that point, try joining from the desktop or mobile app.
Join in the mobile app with the session ID
Before you begin: Download the
GoTo mobile app. If the app is already downloaded, make sure you're on the latest version.
Troubleshoot
If you run into any issues, view
I can't join my session.