Announcing the Speaker Lineup for Session 1 of Rising Practices & Policies in our Workforce!
SESSION 1
Launching 988: What Do We Need to Know and How Might It Go?
Monday, May 9 
Main session: 3:00 - 4:15 p.m. PT 
Optional Discussion: 4:15 - 4:45 p.m. PT

Join us for a panel discussion about how school and mental health leaders from our region are preparing their workforce for the launch of 988, the new National Suicide Prevention Hotline. On July 16, 2022, a three-digit, national mental health crisis hotline (mandated by the federal government in October 2020) will launch nationwide. When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing National Suicide Prevention Lifeline network. The expansion of the current National Suicide Prevention Lifeline program to effectively triage, respond, and stabilize individuals experiencing a mental health crisis will require significant workforce expansion and training. This session invites regional 988 implementers to share opportunities and challenges during this transition.  

In this session, we explore: 
  • What is 988, and what might it mean for our region? What are some promising and cautionary elements of this rising practice?
  • How might our workforce successfully transition from the Suicide Prevention Lifeline model to the 988 model?
  • How might we engage meaningful partnerships in this transition?
  • What challenges do we foresee at the workforce level, and what training, resources, or other support would help resolve these challenges?
  • What might be some rising practices, policies, and successful strategies for 988 adoption and integration?
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Meet the Speakers for Session 1
CJ Loiselle serves as the Crisis Administrator for the Division of Grants Administration within the Arizona Health Care Cost Containment System (AHCCCS). CJ has held several positions within AHCCCS since 2016, including Bureau Chief for the Office of Human Rights, Advocacy Administrator, and Quality Management Manager prior to her transition to the Crisis Administrator in November of 2021. As the Crisis Administrator, CJ is responsible for the oversight of all crisis-related initiatives and service provision across the state of Arizona. The Arizona Crisis system is managed through the state’s Medicaid agency and is accessible to all Arizonans. The Arizona Crisis system includes 24/7 crisis hotline services, mobile crisis teams, and crisis stabilization facilities. CJ has worked in the behavioral health and intellectual/developmental disability public health care systems in Arizona and Nevada for over 16 years. Prior to her work at AHCCCS, CJ worked as a provider and assisted in the development of specialized programs integrating behavioral health with home and community-based services for members with co-occurring SMI/IDD and SMI/SUD in both the adult and child systems.
David Eric Lopez is a program manager with Kings View’s Central Valley Suicide Prevention Hotline. In 2015, he received a master’s in counseling psychology (Marriage and Family Therapy). His clinical experience includes working in an inpatient crisis stabilization unit, as a therapist for foster youth, and as a crisis co-responder/field clinician responding with law enforcement to mental health crisis calls. Additionally, he serves on the Fresno County Suicide Prevention Collaborative Steering Committee. He is currently a doctoral candidate in Clinical Psychology (PsyD) completing his dissertation on suicidal ideation and attempts in individuals who experience traumatic brain injury. Additional research interests include furthering the mind-body approach to treat mental illnesses and sports psychology.
Kelly Marschall, MSW is President of Social Entrepreneurs (SEI) and has over 30 years of experience working in and assisting nonprofit organizations. She has planned, administered, and provided direct services at both a local and state level and also has provided regulatory oversight and planning for the State of Nevada. Kelly is a gifted facilitator and community planner and, as such, has worked with over 20 county commissions, multiple state agencies, and several national initiatives. She is an experienced capacity builder, having provided technical assistance, training, and implementation support to both state and local public agencies. Kelly is an experienced project manager with a history of success managing numerous complex projects. She is a skilled grant writer, securing federal, state and local funding for clients. Kelly was key in establishing SEI’s consulting practice and has led SEI since 2010, providing leadership for the organization while offering high quality services to numerous organizations and agencies throughout the western United States. Kelly earned a master’s degree in social work, with high honors, from the University of Nevada, Reno and received a bachelor’s degree in psychology from Pennsylvania State University. Kelly is also a graduate of the Certificate of Wholebeing Positive Psychology (CIPP). She graduated with tools, practices, and research to support an increased capacity for health, strengthened resilience, deeper mindfulness, and greater levels of overall well-being.
Margie Balfour, MD, PhD is a psychiatrist and national leader in quality improvement and behavioral health crisis care. She is chief of quality and clinical innovation at Connections Health Solutions, Tucson, Arizona. She is also an associate professor of psychiatry at the University of Arizona. Dr Balfour was named Doctor of the Year by the National Council for Behavioral Health for her work at the Crisis Response Center in Tucson and received the Tucson Police Department’s medal of honor for helping law enforcement better serve people with mental illness. She contributes to expert panels for SAMHSA and the DOJ. Her pioneering work on crisis metrics has been adopted as a national standard, and she co-authored Roadmap to the Ideal Crisis System: Essential Elements, Measurable Standards, and Best Practices. Dr. Balfour is a Distinguished Fellow of the American Psychiatric Association and serves on the Quality-of-Care Council. A native of Monroe, Louisiana, Dr. Balfour earned a BA in Biology at Johns Hopkins University followed by her MD and PhD in Neuroscience from the University of Cincinnati. She completed residency and fellowship in Community Psychiatry at the University of Texas Southwestern Medical Center in Dallas.
Join us for the entire Rising Practices and Policies in Our Workforce Series!

This series asks: how might weas the mental health and school mental health workforceevolve our own practices and policies to meet the evolving needs of the people and systems we serve? 

Throughout this Spring and Summer of 2022, we offer a free, virtual, four-part learning series. Join our region to explore emerging issues and choices to raise practices and policies that are creative, innovative, and responsive. Join us in dialogue and discovery!

Whether we serve clients (adults, young people, or children) or support the supporters, there is a critical need to strengthen the workforce. We start by understanding what is working now and what no longer serves us. Through these conversations, we can identify new ways of providing services that better meet current and future workforce needs.

All session times are: 
Main Session: 3:00 - 4:15 p.m. PT 
Optional Discussion: 4:15 - 4:45 p.m. PT

Future Sessions:
Session 2, June 13: Mitigating Distress and Maximizing Supports for Refugees from War
Session 3, July 11: Working with Youth and Families Experiencing Homelessness and Home Insecurity
Session 4, August 8: Mental Health & Student Mental Health Workforce: The Woes & Wonders of Recruitment & Retention


Note:
  • Each session will offer a speaker or multiple speakers, and will be followed by optional discussion sessions moderated by our Center’s staff. 
  • All sessions are open to anyone (mental health or school mental health professionals).
  • Session speakers and examples shared will be from our Center’s focus area, SAMHSA Region 9 states and territories, including: Arizona, California, Hawaii, Nevada, and U.S. Pacific Islands of American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Federated States of Micronesia, and Palau. 


Panel speaker lineup for future sessions to be announced shortly!

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Questions? Contact us at [email protected]
 
Contact the Pacific Southwest MHTTC
 
Toll-Free: 1-844-856-1749  Email: [email protected]  
This announcement is supported by SAMHSA of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award over four years (2019-2023) with 100 percent funded by SAMHSA/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by SAMHSA/HHS, or the U.S. Government.