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Recalled Norwex Ceramic Knife
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
About 40,000 (In addition, 2,500 in Canada)
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Recall Details
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The chopper’s blade can operate unexpectedly during assembly or when not enclosed in the container, posing a laceration hazard to consumers.
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
The pot handle can detach or become loose, posing burn and scald risks to consumers from hot food and liquids spilling from the product.
The control panel (user interface) on the ranges can detach from the unit, posing electrical shock and electrocution hazards.
The recalled refrigerators contain an ice bucket assembly component that can break, resulting in plastic pieces entering the ice bucket, posing choking and laceration hazards to consumers if the pieces are dispensed out of the ice bucket.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
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