As a housing provider for people experiencing homelessness your work is stressful and difficult. HMIS workflow is confusing and frustrating. It is hard to contact clients and get them to appointments. When you do, they don't have ID or other documentation needed for housing.
Landlords are difficult to engage, screening criteria is stringent, and the rental market is historically tight.
On top of all that, funders are breathing down your neck to produce HMIS reports to show outcomes and how you are using their money.
Who knew that helping people could be so hard and complicated? Let's learn some best practices to help navigate this crazy system!
Case managers, intake staff, and program managers are invited to this interactive training with fun live polls, quizzes, and best practices shared directly from your peers. You will learn the following:
HMIS Workflow: Expectations and best practices.
The Priority List: What is it, how are referrals prioritized, and who is eligible?
Contacting Clients: How to partner with Street Outreach, get in touch AND stay in touch with clients.
Setting Appointments: Tips for setting appointments w/clients and more effectively communicating w/people experiencing homelessness.
Landlords: Outreach and engagement strategies for programs helping house clients in the private market.
Assessments: Learn more about the assessment process.
Your staff (program managers, case managers, intake, etc) working with the Hennepin County Coordinated Entry system are invited to join us to learn these best practices to help navigate your difficult work in this system.
This is the same training we have held multiple times over the past two years.
Here are some reviews from previous sessions:
Who knew you could make CE and HMIS engaging and fun?
I received feedback from my Housing First team that the training was very helpful, and provided insight into how the referral process works.
The presenter did a great job engaging the audience. I learned a lot and enjoyed being there.
The interactive quizzes helped me to retain what I learned. I did not expect the training to be interesting and I found it to be very interesting. Great job, one of the best trainings I have been to.