Jeremy Williams
As soon as you install the application, it disables text alerts (whether or not you want it to). And then notifications don't work on the app! All notification settings are enabled in Android, I reinstalled the app, and still no luck. TalkingPoints has next to no help resources online, and there is no way to contact them directly. You can send a message through their system and then wait. Furthermore, it's unclear whether text message alerts are re-enabled once the app is uninstalled.
61 people found this review helpful
TalkingPoints
March 27, 2023
Hello Jeremy, thanks for taking the time to leave some feedback. Our support team can help you with further troubleshooting your app notifications. We weren't able to locate your profile, but if you email us at family@talkingpts.org, or select "App Support" from within your TalkingPoints profile page, a support agent will get back to you ASAP.
Shonket Chakrabarti
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The user experience is needs work. 1) No ability to search or filter messages which leads to endless scrolling to try and find something you saw. 2) Communications from a teacher goes to all parents for that student, but responses from one caregiver are not shown to others– only to the teacher. When the teacher responds, the other caregiver has no context. UPDATED 10/8/22 because when I reached out to support about viewing files, I was given a workaround and followed up about the fixed version!
32 people found this review helpful
Sendy
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Very slow. Need major fixing up! Every time I use the app it either crashes or just goes so slow that I don't even bother. Sometimes I don't get to read the notifications because it's so slow. Also doesn't like this issue has ever been solved. Another thing I can't even edit my own information. If my kid's school didn't totally depend on this app as a form of communication, it would've been uninstalled months ago!
60 people found this review helpful
TalkingPoints
February 4, 2022
Hello Sendy, we have just finished our server reset and services should now be performing at intended speeds. Unfortunately, we are limited in the ability to change the information listed on the school's systems. if interested, however, our support team would be happy to try and find a solution together and can be reached via Hello@talkingpts.org