Health Care Investigator 3 (In-Training Option) DOH4703

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Health Care Investigator 3 (In-Training Option) DOH4703

Salary

$4,161.00 - $6,183.00 Monthly

Location

Thurston County – Tumwater, WA

Job Type

Full Time - Permanent

Job Number

DOH4703

Department

Dept. of Health

Division

Health Systems Quality Assurance (HSQA)

Opening Date

10/04/2019

Closing Date

10/20/2019 11:59 PM Pacific

Description


Department of Health Logo and employees having fun at work.

The Opportunity
 
Health System Quality Assurance's (HSQA) top priority is to protect and improve the health of people in Washington State. We do this by helping to prevent injuries, develop health systems and improve patient safety. We work closely with communities and local health partners to build strong health systems and prevention programs. This helps ensure that everyone has access to good healthcare and emergency medical services.
 
Within the Office of Investigative and Legal Services, this position performs the most complex health care cases associated with complaints against health care professionals subject to Title 18.130 RCW, the Uniform Disciplinary Act (UDA) and the medical marijuana consultant program. Complex cases often involve multiple health care issues, complainants, respondents and/or professions as well as uncooperative witnesses and respondents. In this position you will perform investigations and inspections at various sites, including homes, offices, health care facilities, and other establishments across the state.
 
This position may be filled as a Health Care Investigator 1 or Health Care Investigator 2 in-training, or at the Health Care Investigator 3 level, depending upon qualifications.  If entering at the HCI1 or HCI2 in-training levels, after successful completion of the in-training plan, the incumbent will advance to the next level. The training plan involves on-the-job training with an assigned supervising investigator.
 
Salary levels:
  • HCI1: $4,161 - $5,466 Monthly (Range 53)
  • HCI2: $4,378 - $5,741 Monthly (Range 55)
  • HCI3: $4,714 - $6,183 Monthly (Range 58)
 
About DOH and our Employer of Choice Initiatives

Washington State Department of Health (DOH) works with federal, state, tribal, and local partners to help people in Washington stay healthy and safe.  Our programs and services help prevent illness and injury, promote healthy places to live and work, provide education to help people make good health decisions and ensure our state is prepared for emergencies. To learn more about the agency, visit our website, DOH Infographic, and see what it's like to Work@Health!
 
DOH is a great place to work and has implemented several "Employer of Choice" initiatives, including:
 
  • We are committed to diversity and inclusion. DOH fosters an inclusive environment that encourages all employees to bring their authentic selves to work each day. We strive to hire, develop, and retain a competent and diverse workforce that is reflective of the customers we serve.
  • We have an engaging Wellness@Health program which offers programs that support healthy behaviors and work/life balance. Our program provides wellness education, access to healthy food, physical activity classes, stress relief, and many other resources to support a healthy you.
  • We support a healthy life/work balance by offering flexible/alternative work schedules, and mobile and telework options.  (Depending upon job duties.)
  •  We are making exciting steps towards modernizing our workplace by providing motivating and inspiring workspaces that promote creative thought, innovation, and collaboration among co-workers.
  • We have an Infant at Work Program that is based on the long-term health values of breastfeeding newborns and infant-parent bonding.  Eligible employees who are new mothers, fathers, or legal guardians can bring their infant (6 weeks to 6 months) when returning to work.  (Depending upon job duties and work location.)
 

Secretary Wiesman with an infant at work and the modern office space.


What will you be doing? – Duties include:
  • Review applicable statutes and rules to determine the scope of the complaint as well as coordinate tactics of the investigation.
  • Formulate and write an investigative plan based on the allegations, identifies facts to make a reasonable determination, identify witnesses, the sequence of steps of the investigation, and identifying needed evidence, and where the evidence can be obtained. 
  • Identify and interview respondents, complainants, and witnesses on site, including homes, offices, health care facilities, and other establishments across the state.
  • Collect and investigate data and information gathered through observation, interview, health care records, and document review.
  • Audit health care records, business and government records, and audits financial records. 
  • Prepare, organize, and write investigative reports for disciplinary authorities, in a clear, objective, logical format using an approved electronic template.
  • Inspect regulated facilities and provide technical investigation assistance.
  • Participate in proceedings of administrative hearings and courts as required to provide testimony. 
  • Participate in the execution of search warrants, when necessary.
 
What we're looking for
Success in this position requires one to be a team player, defined as having a driving passion for the work, bringing humility to their job and people interactions, and understanding how their words and actions affect others.
 
 
Required Qualifications
 
Required to enter at the Health Care Investigator 1 level:
  • Option 1: Associate's degree in either criminal justice or another applicable field.
  • Option 2: Two (2) years as an investigator with a criminal justice or regulatory agency, or corporate entity
  • Option 3: Four (4) years of experience in a select regulated health care or legal field (Pharmacy Technician, Dental Hygienist, Vet Technician, Physical Therapy Assistant or Paralegal).
  • Option 4: DOH employee with four (4) years of experience in health care regulation.
 
Required to enter at the Health Care Investigator 2 level:
  • Option 1: Bachelor's degree in either criminal justice or another applicable field.
  • Option 2: Four (4) years as an investigator with a criminal justice or regulatory agency, or corporate entity.
  • Option 3: Associate's degree with two (2) years of experience as an investigator with a criminal justice or regulatory agency.
 
Required to enter at the Health Care Investigator 3 level:
  • Option 1: Three (3) years of experience as a Health Care Investigator within state service.
  • Option 2: Eight (8) years of experience as an investigator with a criminal justice or regulatory agency, or corporate entity, which must include three (3) or more years of field experience preparing evidence and interviewing witnesses, respondents or suspects.
 
Note:  Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
 
Desired Qualifications
  • Bachelor's degree or higher in criminal justice, a health discipline, or related field.
  • Demonstrated knowledge, ability, and experience applying state laws, including the Uniform Disciplinary Act and the Washington Administrative Procedure Act.
 
Conditions of Employment/Working Conditions
With or without accommodation, I am willing and able to:
 
  • Work indoors, at a desk/workstation the majority of a workday, in an open office environment with possible conversation and other noise distractions.
  • Perform investigative duties at various sites, including homes, offices, health care facilities, and other establishments across the state. 
  • Work at a tobacco-free campus and environment.
  • Occasionally work in excess of 40 hours per week and/or to adjust normally scheduled hours, which may include evening and weekends.
  • Occasionally travel throughout the state (including rural areas) which may include overnight stays.
  • Legally operate a state or privately owned vehicle or provide alternative transportation.
  • Work in a fast-paced/stressful environment with multiple priorities and competing deadlines. 
  • Move object weighing up to 30 pounds.
  • Interact and work with customers, some of whom may be frustrated or distressed in a positive, friendly and supportive manner that meets the needs and standards of the office and the agency. 
  • Maintain confidentiality regarding information accessed or discussed while performing the duties of the position.
 
This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
 
The Washington State Department of Health (DOH) is an equal opportunity employer.  DOH strives to create a working environment that is inclusive and respectful.  It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of our workforce.
 
If you have questions, need alternative formats or other assistance please contact Zach Covington at (360) 236-2406, Zach.Covington@doh.wa.gov, or TDD Relay at 1-800-833-6384 or 7-1-1. Technical support is provided by NEOGOV, 855-524-5627 (can't log in, password or email issues, error messages).
 
Application Process
 
Intrigued? We'd love to hear from you.  Click "Apply" to submit your detailed application profile along with the following:
  1. A letter of interest, describing how you meet the specific required and desired qualifications for this position.
  2. A current resume.
  3. Three (3) or more professional references, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised staff) a subordinate. 
Do not attach transcripts or other documents that are not requested in the Application Process. These documents will not be reviewed.

Supplemental Information

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration. 

Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.
 
This recruitment may be used to fill other positions of the same job classification within the agency.

More than Just a Paycheck!
 
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

 
Read about our benefits:
 
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work. Check with the agency human resource office for specific benefit information.

Insurance Benefits
 
Employees and families are covered by medical (including vision), dental and basic life insurance.  There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.  Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.  Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts.  To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website.
 
Retirement and Deferred Compensation
 
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.
 
Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
 
Vacation (Annual Leave)
 
You begin accruing vacation starting your first month of employment. Since we value your loyalty, the amount of vacation you can accrue increases the longer you work with us. Washington State supports members of the armed forces with 21 days paid military leave per year. Vacation accrues for full-time employees per WAC 357-31-165.
 
Holidays
 
Full-time employees are entitled to eleven* paid holidays:
 
HOLIDAY
DATE
 
New Year's Day
January 1
 
Martin Luther King, Jr's birthday
Third Monday in January
 
Presidents' Day
Third Monday in February
 
Memorial Day
Last Monday in May
 
Independence Day
July 4
 
Labor Day
First Monday in September
 
Veterans' Day
November 11
 
Thanksgiving Day
Fourth Thursday in November & Friday after
 
Christmas Day
December 25
 
Personal Holiday
Employee's selection each calendar year

*Employees who are members of certain Unions are entitled to an additional personal leave day of their choice. Please refer to specific Collective Bargaining Agreements for more information.
 
Social Security
 
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
 
Sick Leave
 
Full-time employees earn eight hours of sick leave per month. Paid sick leave may be used for reasons included in WAC 357-31-130.
 
Please visit the State HR Website for more detailed information.

01
Where did you first hear about this employment opportunity?
  • a. DOH Employment Site/Job Alerts
  • b. DOH Employee
  • c. Friend or Acquaintance
  • d. Indeed
  • e. LinkedIn
  • f. Careers.wa.gov site
  • g. Job Fair – if selected, answer Question 2
  • h. Other – if selected, answer Question 2
02
If you selected "g" or "h" to Question 1: LIST where you first heard about this employment opportunity.
03
Are you legally authorized to work in the United States?
  • Yes
  • No
04
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?
  • Yes
  • No
05
I confirm that the only documents attached to this application are my cover letter, resume and list of references (if not included in the application). Documents not requested in the Application Process will not be reviewed. Veterans, feel free to attach your REDACTED DD-214.
  • a. Yes, I confirm that the only documents I have attached to this application are my cover letter, resume and references. If I attached my DD-214, the social security number has been redacted.
  • b. No, I included attachments that are not requested in the Application Process.
06
I understand that prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Yes
  • No
07
I have read and I understand the Conditions of Employment/Working Conditions that are listed in the job posting and I am willing and able to accept these conditions if offered and accept the position.
  • Yes
  • No
08
All responses and statements on this application and any other materials I have submitted to apply for this position are true and complete to the best of my knowledge; and I understand that the state may verify this information and any untruthful or misleading responses are cause for rejection of this application or dismissal of employment.
  • Yes
  • No
09
I have a degree in the following:
  • a. Associate's degree in ANY field.
  • b. Associate's degree in criminal justice or related field.
  • c. Bachelor's degree in criminal justice or related field.
  • d. None of the above.
10
If you selected "a", "b" or c" to Question 9: LIST your degree, awarding institution, month/year awarded, and complete name that degree was awarded under (for verification purposes) for each degree listed.
11
What level are you applying for?
  • a. Health Care Investigator 1, in-training to Health Care Investigator 3
  • b. Health Care Investigator 2, in-training to Health Care Investigator 3
  • c. Health Care Investigator 3
12
How many years of experience do you have working as an investigator within a criminal justice or regulatory agency, or corporate entity?
  • a. Less than 1 year.
  • b. 1 year to less than 2 years.
  • c. 2 year to less than 3 years.
  • d. 3 year to less than 4 years.
  • e. 4 year to less than 5 years.
  • f. 5 year to less than 6 years.
  • g. 6 years to less than 7 years.
  • h. 7 years to less than 8 years.
  • i. 8 years to less than 9 years.
  • j. More than 9 years.
  • k. I do not have this experience.
13
Do you have Four (4) years of experience in a select regulated health care or legal field (Pharmacy Technician, Dental Hygienist, Vet Technician, Physical Therapy Assistant or Paralegal)?
  • Yes
  • No
14
Are you a Washington State Department of Health employee with four (4) years of experience in health care regulation?
  • Yes
  • No
15
Do you have three years of experience working as a Health Care Investigator within state service?
  • Yes
  • No
16
Do you have three (3) or more years of field experience preparing evidence and interviewing witnesses, respondents or suspects?
  • Yes
  • No
17
SELECT ALL THAT APPLY: I have education or experience in the following:
  • a. Bachelor's degree or higher in criminal justice, a health discipline, or related field.
  • b. Demonstrated knowledge, ability, and experience applying state laws, including the Uniform Disciplinary Act and the Washington Administrative Procedure Act.
  • c. NONE of the above.

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