News from the Care Quality Commission: February 2022

care quality commission

The independent regulator of health and social care in England

Newsletter

Our monthly update for everyone interested in health and social care

Maternity survey - photo of a baby

Patient views on maternity care

This year's maternity survey gathers the views of more than 23,000 people who had a live birth in early 2021.

The majority of women were positive about the maternity care they received - but the impact of the pandemic has led to poorer experiences for some, and exacerbated concerns around the quality of postnatal care.

The survey found that:

  • Questions asking about continuity of care improved compared with the last survey in 2019
  • The majority of women continued to report positive experiences about their interactions with staff
  • Most women said that they were given enough support for their mental health during their pregnancy if they needed it
  • Results continued to show poorer experiences of care for many women postnatally compared with other aspects of the maternity pathway.

Speaking about the survey's findings, Ted Baker, Chief Inspector of Hospitals, said:

“While COVID-19 restrictions have eased since the survey was carried out, the challenges for NHS trusts providing care in the current climate remain.

"These results offer valuable insight that NHS trusts can use to understand what women using their maternity services really think. This will help them to identify where they may be able to make changes, within the resources they have available, to ensure consistently good experience for all women and their families."

 

CQC hospital inspection

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.

Current vacancies include:

  • Lead user researcher
  • Head of Mental Health Policy
  • Demand and Resourcing Support Adviser
  • Economist

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

 

Share your views

Help shape our work

Our CitizenLab service helps you shape the work that we do.

CitizenLab gives you an easy way to get involved with our work and share your ideas and opinions. We use it to collect your views, conduct surveys and run quick polls.

What you tell us helps us understand the things that are important to you. We can use what we learn to make our services and information better for everyone.

When you join, you'll be sent an email when new information or projects are added. You can also sign in to see what activities are currently live and ready for you to take part in.

 

Frimley Park Hospital nurses

Do you work in health or social care?

Make sure you see the latest information about the changes that we're making to the way that we work due to coronavirus.