News from the Care Quality Commission: October 2022

care quality commission

The independent regulator of health and social care in England

Newsletter

Our monthly update for everyone interested in health and social care

Young Champions

Recruiting young champions to help shape our work

We are recruiting a diverse group of young people to help co-produce how we will regulate services for young people.

Our new Young Champions programme is being run in partnership with Choice Support and youth voice experts Participation people.

Participation People will recruit, train, and support an initial group of young people. Many will have a lived and regular experience of health and social care services and will offer a fresh perspective on how we listen to, value and act on children and young people’s views, opinions and lived experiences of services.

The Young Champions will then recruit more young people across the country and co-produce a self-assessment benchmark tool. This will be used to design our new Youth Voice strategy and engagement plan.

If you or someone you know would like to be involved, we are inviting applications from people aged between 13 and 25 and who live in England. We'd really love to hear from people from under-represented groups.

 

Community mental health

What people think of their community mental health care

Our annual community mental health survey reveals that people's experiences of the care they receive from community-based mental health services have continued to deteriorate.

We found that areas with the poorest historical results, such as accessing care and crisis care, are still the poorest in 2022.

Many people have not had a care review meeting with someone from NHS community mental health services in the last 12 months.

People receiving telephone-based care and younger people (aged 18 to 35) reported worse than average experiences in key areas of care.

Many questions have reported their lowest result and show statistically significant downward trends.

But there were signs of improvement in some areas, such as NHS talking therapies received as part of a wider package of care and when people had their care reviewed, they felt included in the decisions made about their care.

 

CQC hospital inspection

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.

Current vacancies include:

  • Senior Public Engagement and Insight Officer
  • Team PA
  • Digital Lead (Healthwatch England)
  • Director of Governance and Legal Services
  • Strategy Manager

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

 

older woman and care worker

Research uncovers health inequalities

Research commissioned by CQC has highlighted how some groups of people consistently report poorer experiences of care
and support than others.

The 4,000 Voices Survey, conducted by Ipsos, looked at the experiences of older people using health and social care services in the last 6 months.

Overall, people aged 65 and over were positive towards the care and support they have received, with more than three-quarters describing their care and support as good, including around half saying it has been very good.

But experiences were less positive in more deprived areas, with 76% in the most deprived areas saying their care and support has been good, compared with 80% in the least deprived areas.

The survey also found that those living in the most deprived areas were more likely to say they had a long-term condition, disability or illness, compared with those living in less deprived areas.

We also found that disabled people were less likely than non-disabled people to describe the care and support they received as good.

Also, disabled people, those with a long-term health condition and people living in more deprived areas were less satisfied with their access to services.

The findings from the survey were used as evidence in this year's State of Care report.

 

Frimley Park Hospital nurses

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