Help improve our website

We recently relaunched our website to make it easier to use, especially for people using mobile phones, tablets, or assistive technologies – but we're still looking to make further improvements.

If you are a member of the public who has looked at home care services on our website, we would like to speak to you.

You can help us improve our website by taking part in a one-to-one research session on Microsoft Teams.

During the session we will show you mock-up designs of what our website could look like in the future. You don't need to do any preparation before the call.

• Help improve our website

Our annual update on the safe management of controlled drugs

Earlier this month we published our annual update on the safe management and use of controlled drugs.

The report shares important insight on the use of controlled drugs in health care and adult social care services.

The annual update draws on prescribing data, feedback from controlled drug local intelligence networks, and our wider inspection and regulatory work. The report will help people working with controlled drugs to strengthen the arrangements for their safe management and use.

• News story: Our annual update on the safe management and use of controlled drugs
• Report: The safer management of controlled drugs: Annual update 2021

Share your views and shape our work

Our CitizenLab service helps you shape the work that we do.

CitizenLab gives you an easy way to get involved with our work and share your ideas and opinions. We use it to bring together groups of people, collect your views, conduct surveys and run quick polls.

What you tell us helps us understand the things that are important to you. We can use what we learn to make our services and information better for everyone.

The things we're working on change all the time. At the moment, you can feedback on the following:

What do you think about CQC?

This is your opportunity to tell us what you think about the Care Quality Commission, and the way we regulate services.

We have a short survey that lets you tell us what you think of us. The results of the survey will be used to inform the way we work.

We’d particularly like to hear from you if you’re a carer, aged 55+, or have recently chosen a care home.

Supported living improvement coalition

The supported living improvement coalition is a group set up by CQC that will be led by people with lived experience, their relatives and representatives. The group will help people share their stories with a range of organisations who can work with them to improve services.

If you'd like to find out more about these projects or other work taking place on CitizenLab, sign up using the link below. When you join, you'll be sent an email when new information or projects are added. You can also sign in to see what activities are currently live and ready for you to take part in.

• Sign up and get involved

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England and the Office of the National Guardian.

Current vacancies include:

• Performance Analyst
• Head of Quality Assurance
• Facilities Assistant (Newcastle)
• Lead Service Designer
• Regional Communications and Engagement Assistant

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

• Browse our current vacancies
• Working at CQC

Our annual report looking at the quality of care in Defence Medical Services

The Defence Medical Services provide medical care for members of HM Armed Forces.

We inspect defence medical treatment facilities to ensure that armed forces personnel and their families have access to the same high-quality care as the rest of society.

Our latest annual report - published earlier this month - highlights the key findings from inspections over the past year.

• Annual report: CQC’s inspection programme of Defence Medical Services
• Defence Medical Services: inspection reports

Have your say on how we inspect provision for children and young people with special educational needs and/or disabilities

You still have time to take part in Ofsted and CQC's consultation on new proposals for the way we will inspect provision for children and young people with special educational needs and/or disabilities (SEND) within a local area.

Inspectors already check how well local area partnerships meet the needs of children and young people with SEND. The new proposals will mean inspectors will also look more closely at the impact on their lives and outcomes.

Inspection teams will include inspectors from education, health and care so that there can be a deeper understanding of how well different parts of the system work together in a specific area.

The consultation runs until 11 September, and the new inspections will be introduced in early 2023.

• News story: Ofsted and CQC seek feedback on new SEND inspections 
• Consultation: Draft SEND inspection framework
• Consultation page for children and young people 

Do you work in health or social care?

Sign up to our other newsletters and follow us on Twitter to make sure you always get the latest information from us.

• Update your subscription settings to get emails for providers and on specialist topics
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