 We are committed to improving outcomes for people with a learning disability and autistic people.
What we are changing
Currently, when applying to register, a provider must tell us if they do plan to provide specialist services for people with a learning disability and autistic people. We then assess their application against our Right Support, right care, right culture (RSRCRC) guidance. We do this to ensure their planned model of care is in line with national policy and current best practice.
If a provider does not plan to provide specialist services for people with a learning disability and autistic people, we do not assess them against Right Support, right care, right culture (RSRCRC) guidance.
From 1 September 2022
If certain providers tell us if they do not plan to provide these specialist services, we will ask them to agree to us imposing a new routine condition.
This condition says the provider must not provide a specialist service at the specified location to people with a learning disability or autistic people.
 CQC have produced a series of bitesize videos where our leaders give you an overview of the changes that are happening at CQC.
Our CEO Ian Trenholm uses his video to reflect on the work we have done over the last 12 months to deliver the ambitions of our new strategy.
In his video, Chris Day, Director of Engagement at CQC as he sets out more detail on our role in local authority and integrated care system assessment.
Finally, Joyce Frederick, Director of Policy and Strategy, sets out more detail on our new regulatory model and the work we have done over the past year in her video.
We will be adding more videos in the coming weeks so subscribe to our YouTube Channel to stay up to date.
 CQC has a statutory duty and continued commitment to include people who use services, and those who care for them, in its inspections of health and care services. One of the key ways we do this is though the Experts by Experience (ExE) programme, which is currently managed for us by the charity Choice Support.
Our ExEs enable us to work directly with people who have lived experience of care services to encourage them share their experiences with CQC.
We estimate that ExE speak with an average of 10 people every time they join an inspection team and have spoken with over 35,000 people using services during CQC inspections in the financial year 2021/22.
We are also working with Choice Support to develop a network of seldom heard community groups across the country. These groups will be used to deliver a continuous flow of intelligence about experiences of care, as well as enabling seldom heard groups to take part in CQC co-production and consultation activities.
To help us further develop this work we'd like your views through a short survey.
A system of advice and guidance has been developed by NHS England with clinicians, and rolled out across England.
It is an electronic pathway to enable clinicians in primary care to seek advice and guidance from specialist colleagues based in local NHS trusts.
The Care Quality Commission (CQC) welcomes this initiative designed to support the timely delivery of safe and effective care for patients. CQC considers that the process of asking for guidance by GP providers forms part of their Regulated Activity (the Treatment of Disease Disorder and Injury) and the process of responding to be included in the Regulated activity (TDDI) for the hospital trust.
It is the responsibility of both providers to ensure that their contributions to the process support the safe and effective care of the patients involved. Contributions from all providers should be timely and appropriate.
- We are in the process of recruiting Non-Executive Directors to join the CQC Board. This will be an important role as we go through transformation. Have a look at the job vacancy and apply.
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We are looking for developers and adopters of artificial intelligence (AI) in health and care and some data-driven technologies to help shape the development of an advice service. Learn more and sign up.
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We’ll soon be starting the planning for our 2023 public behaviour change campaign. We’d like to work with a range of stakeholders in all aspects of our planning and strategy, audience testing, developing campaign materials, delivery through to evaluation.
If you’d like to get involved or find out more please email Jay.Harman@cqc.org.uk
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Catch up with five blogs from five different CQC leaders; all about how we’re changing, and CQC’s latest transformation email bulletin.
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