Thank you for your interest in the DWSD Lifeline Plan. Currently, we are pausing accepting new applications due to the overwhelming demand and until additional funding becomes available from state, federal or philanthropic sources. We will continue enrollments when additional funding is made available.
If you have a past due balance and are concerned with a water shutoff, we encourage you to contact DWSD at 313-267-8000 to enroll in EasyPay or if you have an online account you can enroll at csportal.detroitmi.gov. The EasyPay program will allow you to pay off your past due balance over 36 months, preventing a water shutoff.
WAYNE METRO & DWSD IS HERE TO HELP!
Translations for the DWSD Lifeline Plan Flyer are available in Spanish, French, and Arabic.
Below are some of the documents we may ask for in the application.
If you have these documents, it may help to gather this information before you apply.
If you do not have these documents, you can still apply.
– Social Security Number (may show Social Security card or a legal document with SSN, such as previous or current year tax form, school document, health document, Social Security award letter, etc.)
– Evidence of categorical eligibility (if applicable, e.g. may show SNAP/FAP MDHHS Food Assistance benefit letter)