State governments are constantly updating their old technologies, exploring new uses of data and finding ways to streamline processes. At worst, these projects end up the subjects of audits, legislative hearings and scathing news reports. At best, they wind up here, highlighted as winners of StateScoop 50 Awards.
This week, we highlight the winners of the 2021 State IT Innovation of the Year awards. Representatives from the projects’ respective agencies explain their projects and why they matter.
Reporting by Emily Bamforth, Benjamin Freed, Ryan Johnston, Jake Williams and Colin Wood. These interviews were edited and condensed.