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Change your VA direct deposit information

Learn how to change your direct deposit information for your VA benefit payments. 

Upcoming site maintenance for direct deposit

We’ll soon be doing some work to update our systems for online direct deposit management. We expect the maintenance period will last for 6 days.

During this time, you won’t be able to manage your direct deposit information online. You’ll still be able to manage your information for disability compensation, pension, and education benefits by phone. Call us at 800-827-1000 (TTY: 711). We’re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.

Start: Friday, April 26, 2024, at 8:00 p.m. ET
End: Thursday, May 2, 2024, at 8:00 p.m. ET

Change your information for certain benefits in your VA.gov profile

You can update your direct deposit information for these 3 types of benefit payments in your VA.gov profile:

  • Disability compensation payments
  • Education benefit payments
  • Pension payments

You’ll need your bank account and routing number.

How to get help with changing your information in your profile

Get step-by-step instructions for changing your direct deposit information online

Or you can call us at 800-698-2411 (TTY: 711). We’re here 24/7.

Questions you may have about direct deposit information

Here’s how to set up direct deposit by phone:

  • Call us at 800-827-1000 (TTY: 711). We’re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET. 
  • For international direct deposit updates, call us at 918-781-7550. We’re here Monday through Friday, 9:00 a.m. to 5:30 p.m. ET. 

To set up direct deposit in person, go to your nearest VA regional office.
Find your nearest VA regional office

Note: If you don’t have access to the internet or a phone, you can update your direct deposit information with the Direct Deposit Sign-Up Form (VA Form SF-1199a).

Get VA Form SF-1199a to download

Yes. You must set up direct deposit to receive your reimbursement payments.

Get instructions for how to set up direct deposit for travel pay reimbursement

The Veterans Benefits Banking Program (VBBP) provides a list of Veteran-friendly banks and credit unions that will work with you to set up an account, or help you qualify for an account, so you can use direct deposit. 

To get started, call one of the participating banks or credit unions listed on the VBBP website. Be sure to mention the Veterans Benefits Banking Program.

Go to the VBBP website for more information