Do you need help providing food & nutrition for you and your family?

• Food Pantries in Jackson County – The Access homepage lists local food pantry locations, dates and times. Please call in advance to confirm current hours: 541-779-6681, Mon-Thu, 8AM-5PM
• Ashland Emergency Food Bank – Serves residents of Ashland and Talent. Sign up at 560 Clover Lane in Ashland. Open Mon-Fri and first Saturday of each month, 9:30AM-12:30PM; 5PM-7PM on the fourth Wednesday of each month.
• Free School Meals – Check these links for meals offered to students during school closures: Ashland School District, Medford School District, Phoenix-Talent Schools
• Jackson County Women, Infants and Children – WIC serves lower-income pregnant, postpartum and breastfeeding women, infants and children under age 5. All business is currently being conducted by phone at 541-774-8203, or through text at 855-11.
• Supplemental Nutrition Assistance Program – SNAP offers food benefits to eligible, low-income individuals and families. Find out if you are eligible and how to apply here.
  
  

Do you need rent assistance? Are you at risk of homelessness?

• Governor Kate Brown has banned residential and commercial evictions through September 30. The new ban ensures that landlords cannot initiate eviction proceedings or charge late fees if a tenant is unable to pay due to COVID-19 (OPB article).
• ​Southern Oregon Tenant-Landlord Rent Assistance Guide - ENGLISH​
  ​Southern Oregon Tenant-Landlord Rent Assistance Guide - SPANISH​
• COVID Renter Protection 5 Steps - ENGLISH
• COVID Renter Protections 5 Steps - SPANISH​​
• COVID Rent Relief Flyer - ENGLISH
• COVID Rent Relief Flyer - SPANISH​​​
• Consumer Credit Counseling of Southern Oregon ​- Offers free services to regional residents who need help managing their budgets. Call 541-779-2273.
• Community Alliance of Tenants – Tenants rights groups for low-income renters. Contact the Renters Rights Hotline, at 503-288-0130, MWF 1-5PM; Tue 6-8PM; Sat 1-5PM.​
• Oregon Law Center - Tenants' rights one-pager
  
• Oregon Law Center - Tenant protections video in English; video in Spanish
• Oregon Law Center - Housing protections overview of resources​
• Access – Rental assistance for low income households. Learn more here.
• Maslow Project – Help for homeless youth and their families, including resource navigation, case management and crisis counseling.
  
• Options for Helping Residents of Ashland – Provides counseling for people who are homeless or at risk of los​​ing housing.​
  
  

Are you feeling extreme anxiety or emotional distress, or suffering from abuse?

Have you recently lost your health insurance?

Do you have questions about your insurance and coverage?

• The Division of Financial Regulation has created FAQ sheets for health insurance, telehealth services and prescription drug coverage, business insurance, travel insurance, mortgages and loans, and information on the recent temporary emergency grace period order on all lines of insurance. FAQ in English; FAQ in Spanish

Have you lost your job or work hours due to COVID-19?

• Unemployment benefits fact sheets in English and Spanish
• File an unemployment claim here or call 877-345-3484.
• Unemployment Insurance (UI) – Learn about increased flexibility and expansion of benefits due a job loss, temporary layoff or reduced work hours. Benefits have been expanded to include self-employed individuals, contractors and gig workers.
• Pandemic Unemployment Assistance (PUA)​ Resources for self-employed, contract and gig workers
  
• Oregon Law Center - PUA resources one-pager​
• Oregon Employment Department Resources – List of resources for assistance, guidance and support for employers, workers and job seekers.
  
• Workers’ compensation claim – If you have contracted COVID-19 while at work, contact the Workers’ Compensation Division of the Department of Consumer and Business Services. 800-452-0288 or questions@oregon.gov.
• WorkSource Rogue Valley – Provides services and resources for job seekers in Southern Oregon.
  
• Oregon Law Center - Employment protections overview of resources​

Do you need childcare? Can you provide emergency childcare?

• ​Childcare information for families
• Emergency child care for essential workers. Here is a list of essential workers. 
• Employment-Related Day Care program (ERDC) – This program supports eligible low-income families, with temporary changes due to COVID-19. Learn more and apply here.
• Information for childcare providers
• Child care providers needed – The State is rapidly screening home child care providers. All childcare facilities that remain open must apply to be designated as an emergency child care provider. To apply, call 211 to leave your name and phone number, and you will be contacted with information about paperwork and training.

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Are you a foster parent or foster family in need of support?

• Every Child Oregon and statewide partners have teamed up to acquire and deliver food, supplies and other resources for youth, children, foster families and families impacted by foster care. Help is available – register here.
• Foster parents and kinship parents can join Tele-KEEP, a virtual foster parent support group, by visiting the KEEP Oregon website. Here is the enrollment form for Jackson County.
  
  

​Are you, or is someone you know, an immigrant in need of support?

• Safe + Strong: COVID-19 resources in 12 languages for vulnerable populations​
• Unite Oregon – COVID-19 resource page
• OHA COVID-19 FAQ – Testing and treatment for COVID-19 are not subject to a Public Charge determination. Do not hesitate to seek medical services if needed.
• Here are Mental Health & Social Support Resources for non-English speaking families.
  
  

Are you, or is someone you know, D​​eaf or hard of hearing?

• ​COVID-19 ASL video links and other resources​

Do you have concerns about workplace compliance with social/physical distancing requirements?

• Info from the Bureau of Labor and Industries
• Employees with complaints or concerns about compliance, contact BOLI at 971-673-0761, email mailb@boli.state.or.us and/or submit this form
• Employers with questions, contact the BOLI Technical Assistance hotline at 971-673-0824 or email bolita@boli.state.or.us

Do you own a small business impacted by COVID-19?

• Business Oregon — Small Business Resource Navigator 
• The Small Business Owner's Guide to the CARES Act
• Small Business Development Center Oregon – SBDC is the portal for businesses to tap Small Business Administration (SBA) programs and to apply for COVID-19 disaster assistance and relief loans.
• Ashland Chamber – COVID-19 resources page
• Chamber of Medford & Jackson County – COVID-19 resources page
• Southern Oregon for Southern Oregon – submit your business to shop local database

What’s the latest on tax relief?

• Filing deadlines for Federal and Oregon income tax have been extended to July 15.
• Internal Revenue Service – Federal tax relief
• Oregon Department of Revenue – State tax relief
• City of Ashland – The TOT (Lodging Tax) due date of April 25 and the Food and Beverage Tax due date of April 30 are both extended to June 1.

Are utilities secure during the COVID-19 outbreak?

The following utilities in Southern Oregon have announced temporary suspension of disconnects and/or late fees to support Oregonians during the COVID-19 outbreak.

• Avista
• City of Ashland Electric Utility
• Pacific Power

 
Do you need an internet connection for education?

• Ashland Fiber Network (AFN) and its partner provider Ashland Home Net (AHN) are offering free broadband internet service to students and educators. Contact AFN here or call 541-552-2222; contact AHN here or call 541-488-9207.
• Spectrum (Charter Communications) is offering discounts to households with students and educators. To sign up, contact Spectrum here or call 855-243-8892.
• Hughes.net is expanding data caps and prioritizing educational services.

Are you seeking governmental COVID-19 resource pages?

• Governor Brown's COVID-19 Resources for Oregonians
• Centers for Disease Control
• Oregon Health Authority
• Oregon Office of Emergency Management​
  
• Jackson County Public Health