CQC update for adult social care providers

care quality commission

The independent regulator of health and social care in England

CQC Update

 

03 November 2020

 

A regular update for providers and professionals working in adult social care, sharing the latest guidance on COVID-19 and CQC's approach during this period.

Update on CQC fees for 2021/2022

The CQC fees scheme, which covers all our costs of regulation, including registration, monitoring and inspection, will not change next year – in 2021/22.  

This means that, for most providers, their fees will remain the same as in 2019/20 and 2020/21, providing their registration or size does not change. 

Since our fees scheme will remain the same in 2021/22 as in the last two years, you can find the fees scheme, guidance and calculator at www.cqc.org.uk/fees. 

Read more on our website. 


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State of Care 2019/20

We’ve published our annual assessment of the state of health and social care in England, looking at the quality of care over the past year.

In adult social care the long-standing need for reform, investment and workforce planning has been thrown into stark relief by the pandemic. In the report we make clear that these issues need to be urgently addressed – underpinned by a new deal for the care workforce, which develops clear career progression, secures the right skills for the sector, better recognises and values staff, invests in their training and supports appropriate professionalisation. 

You can read the full report by visiting our website.


National Care Forum share call to action on care home visiting

This week a coalition led by the National Care Forum (NCF) have issued a statement calling for action to ensure that visiting in care homes is safely enabled for everyone.

In a new blog Kate Terroni, Chief Inspector of Adult Social Care says:

 

We know how important it is for people in adult social care to keep in touch with their friends and families, and how challenging it has been for providers to support this during the pandemic.

It’s important you seek to provide a proactive personalised approach to supporting contact with loved ones where it is safe to do so, within the framework of the latest government guidance and applying appropriate IPC measures

 

You can find more information on the NCF website.


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Out of Sight - who cares?

We’ve published our report ‘Out of Sight – who cares?’ which looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

In the report we’re calling for improved community-based capacity and capability across education, health and care for people with a learning disability, autistic people and or a mental health condition, after our review found undignified and inhumane care in some hospital settings providing complex care.

In a new blog Kevin Cleary, Deputy Chief Inspector for hospitals and lead for mental health, and Debbie Ivanova, Deputy Chief Inspector for adult social care, discuss our findings.

For more information and to download the full report visit our website.


Designation scheme working group

We're working in partnership with the Care Provider Alliance (CPA) to offer working group support to all providers across the country assured by CQC as COVID-19 designation schemes.

The aim of the group is to have a space to share learning between providers carrying out these roles. If you would like to be connected to the group please send the CPA an email with your contact details to info@careprovideralliance.org.uk.


The state of the adult social care sector and workforce in England

Skills for Care have published their annual state of the adult social care sector and workforce in England report.

The report provides analysis of the adult social care workforce in England and the characteristics of the 1.52 million people working in it. Topics covered include: employment information, recruitment and retention, demographics, pay, qualification rates and future workforce forecasts.

You can read the full report and download their helpful infographic by visiting the Skills for Care website.


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Free CARE badges for your organisation

The Department of Health and Social Care is providing CARE badges free of charge to staff employed across the adult social care sector to help provide greater recognition of the amazing care and support your profession provides.

To access CARE badges for your employees, please click on this link. This will allow you to order badges through their trusted third-party supplier APS Group. 

To sign in please use your CQC registered email address as your username and your ODS code as your password, unless otherwise instructed. You can look up your ODS code here.

If you have any problems please contact APS Group directly.


VIVALDI-1 National Survey of Care Home Managers

Public Health England and the Office for National statistics have now published a summary of their results from the VIVALDI-1 national survey of care home managers. 

The survey was set up before capacity tracker was widely used and collected information on the number of staff and residents in each care home and the number of confirmed COVID-19 infections. It also asked questions about care home practices and measures that aim to stop infection spreading.

VIVALDI part 2 is underway, working with around 100 care homes in England to collect data and blood samples from staff and residents to investigate how many people have an antibody response, who is immune and how long they are immune for. 

You can read the summary and leanings from VIVALDI-1  here.


Access the PPE Portal

The Government’s PPE Portal is used by eligible social care providers to meet the increased need for PPE that has arisen as a result of the COVID-19 pandemic, free of charge. As of 27 October, over 17,000 adult social care providers have registered.

The portal can be used to order PPE that providers are using over and above business as usual (compared to pre-pandemic), due to COVID-19 infection control guidance. While requirements vary according to individual providers' circumstances, the order limits on the portal are a helpful indicator of suggested requirements. 

The latest guidance on PPE Portal is available on the GOV.UK website. Register for, and access the portal here, using your email registered with the CQC.

The customer service team is available on 0800 876 6802 if you have questions about the portal (for example, about registration, ordering, eligibility). The team is available from 7am-7pm, seven days a week.


Our Transitional Regulatory Approach 

All of the information about our transitional regulatory approach is on our website. Here you will find;


Strategy 2021: Smarter regulation for a safer future

Developing our strategy

In his latest blog, Ian Trenholm, introduces a new document sharing our latest thinking on our strategy. He discusses how our engagement so far has shaped our thinking and raised further questions to explore ahead of a formal consultation in January.

Read the document on our digital participation platform. 

Ian Trenholm, CQC Chief Executive

 

Listen to a recording of our webinar

In our latest webinar series, we are exploring our Transitional Regulatory Approach and our emerging strategy for 2021.

Places have now sold out for adult social care but don't worry - you can watch a recording here and the previous series exploring our strategic themes is on our YouTube channel. 

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Feedback on our strategic themes

We’ve taken on board everything we've heard to develop and strengthen our strategy themes. You can share your views now through these following surveys:

You can access these surveys and share your views through our digital participation platform by signing up or logging in.

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Listen to our podcasts

Podcasts covering all of the potential themes for our emerging strategy are now available, including Meeting people's needsSmarter regulation, Systems, Promoting Safe Care for People and Driving Improvement

Listen via Soundcloud or your favourite podcast provider, and subscribe to hear the latest episodes first.

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All CQC offices are closed

Please do not send post - visit our website for details on how to contact us.

 


Useful guidance


Accessibility resources to help you communicate about COVID-19


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Keep up with our work with professionals and provider organisations in England by following us on Twitter @CQCProf