[Federal Register Volume 85, Number 86 (Monday, May 4, 2020)]
[Notices]
[Page 26485]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-09470]
[[Page 26485]]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
[Document Identifier OS-0990-0379]
Agency Father Generic Information Collection Request. 60-Day
Public Comment Request
AGENCY: Office of the Secretary, HHS.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: In compliance with the requirement of the Paperwork Reduction
Act of 1995, the Office of the Secretary (OS), Department of Health and
Human Services, is publishing the following summary of a proposed
collection for public comment.
DATES: Comments on the ICR must be received on or before July 6, 2020.
ADDRESSES: Submit your comments to [email protected] or by calling
(202) 795-7714.
FOR FURTHER INFORMATION CONTACT: When submitting comments or requesting
information, please include the document identifier 0990-New-60D, and
project title for reference, to Sherrette Funn, the Reports Clearance
Officer, [email protected], or call 202-795-7714.
SUPPLEMENTARY INFORMATION: Interested persons are invited to send
comments regarding this burden estimate or any other aspect of this
collection of information, including any of the following subjects: (1)
The necessity and utility of the proposed information collection for
the proper performance of the agency's functions; (2) the accuracy of
the estimated burden; (3) ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) the use of
automated collection techniques or other forms of information
technology to minimize the information collection burden.
Title of the Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery (Online Customer
Surveys).
Type of Collection: Father Generic ICR.
OMB No.: 0990-0379--OS/ASPA.
Abstract: This collection of information is necessary to enable the
Agency to garner customer and stakeholder feedback in an efficient,
timely manner, in accordance with our commitment to improving service
delivery. The information collected from our customers and stakeholders
will help ensure that users have an effective, efficient, and
satisfying experience with the Agency's programs. This feedback will
provide insights into customer or stakeholder perceptions, experiences
and expectations, provide an early warning of issues with service, or
focus attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
Type of respondent; frequency (annual, quarterly, monthly, etc.);
and the affected public (individuals, public or private businesses,
state or local governments, etc.)
Annualized Burden Hour Table
----------------------------------------------------------------------------------------------------------------
Number of
Forms (if necessary) Number of responses per Average burden Total burden
respondents respondents per response hours
----------------------------------------------------------------------------------------------------------------
Website Customer Satisfaction Survey........ 3,000,000 1 10/60 500,000
----------------------------------------------------------------------------------------------------------------
Sherrette A. Funn,
Office of the Secretary, Paperwork Reduction Act Reports Clearance
Officer.
[FR Doc. 2020-09470 Filed 5-1-20; 8:45 am]
BILLING CODE 4150-25-P