[Federal Register Volume 85, Number 55 (Friday, March 20, 2020)]
[Notices]
[Pages 16099-16100]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-05784]
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FEDERAL COMMUNICATIONS COMMISSION
[OMB 3060-1149; FRS 16558]
Information Collection Being Reviewed by the Federal
Communications Commission
AGENCY: Federal Communications Commission.
ACTION: Notice and request for comments.
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SUMMARY: As part of its continuing effort to reduce paperwork burdens,
and as required by the Paperwork Reduction Act of 1995 (PRA), the
Federal Communications Commission (FCC or Commission) invites the
general public and other Federal agencies to take this opportunity to
comment on the following information collections. Comments are
requested concerning: Whether the proposed collection of information is
necessary for the proper performance of the functions of the
Commission, including whether the information shall have practical
utility; the accuracy of the Commission's burden estimate; ways to
enhance the quality, utility, and clarity of the information collected;
ways to minimize the burden of the collection of information on the
respondents, including the use of automated collection techniques or
other forms of information technology; and ways to further reduce the
information collection burden on small business concerns with fewer
than 25 employees.
The FCC may not conduct or sponsor a collection of information
unless it displays a currently valid Office of Management and Budget
(OMB) control number. No person shall be subject to any penalty for
failing to comply with a collection of information subject to the PRA
that does not display a valid OMB control number.
DATES: Written PRA comments should be submitted on or before May 19,
2020. If you anticipate that you will be submitting comments, but find
it difficult to do so within the period of time allowed by this notice,
you should advise the contact listed below as soon as possible.
ADDRESSES: Direct all PRA comments to Nicole Ongele, FCC, via email
[email protected] and to [email protected].
FOR FURTHER INFORMATION CONTACT: For additional information about the
information collection, contact Nicole Ongele, (202) 418-2991.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060-1149.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
Form Number: N/A.
Type of Review: Extension of a currently approved collection.
Respondents: Individuals or households, business or other for-
profit, not-for-profit institutions, and state, local, or tribal
government.
Number of Respondents and Responses: 259,600 respondents and
259,600 responses.
Estimated Time per Response: .166 hours (10 minutes).
Frequency of Response: One-time reporting requirement.
Obligation To Respond: Voluntary.
Total Annual Burden: 43,267 hours.
Total Annual Cost: No Cost.
Nature and Extent of Confidentiality: Responses to feedback
instruments will be confidential.
[[Page 16100]]
Privacy Act Impact Assessment: There is no Privacy Act impact as
personally identifiable information (PII) will not be collected.
Needs and Uses: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insights into customer or stakeholder perceptions, experiences and
expectations, provide an early warning of issues with service, or focus
attention on areas where communication, training or change in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Agency and its customers and stakeholders.
It will also allow feedback to contribute directly to the improvement
of program management. Feedback collected under this generic clearance
will provide useful information, but it will not yield data that can be
generalized to the overall population. This type of generic clearance
for qualitative information will not be used for quantitative
information collections that are designed to yield reliably actionable
results, such as monitoring trends over time or documenting program
performance. Such data uses require more rigorous designs that address:
The target population to which generalizations will be made, the
sampling frame, the sample design (including stratification and
clustering), the precision requirements or power calculations that
justify the proposed sample size, the expected response rate, methods
of assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures that were or will be undertaken
prior fielding the study. Depending on the degree of influence the
results are likely to have, such collections may still be eligible for
submission for other generic mechanisms that are designed to yield
quantitative results.
Federal Communications Commission.
Cecilia Sigmund,
Federal Register Liaison Officer, Office of the Secretary.
[FR Doc. 2020-05784 Filed 3-19-20; 8:45 am]
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