[Federal Register Volume 85, Number 30 (Thursday, February 13, 2020)]
[Notices]
[Pages 8309-8310]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-02913]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; 30-Day Comment Request; Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery, (National Cancer Institute)

AGENCY: National Institutes of Health, HHS.

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 30-days of the date of 
this publication.

ADDRESSES: Written comments and/or suggestions regarding the item(s) 
contained in this notice, especially regarding the estimated public 
burden and associated response time, should be directed to the: Office 
of Management and Budget, Office of Regulatory Affairs, 
[email protected] or by fax to 202-395-6974, Attention: NIH 
Desk Officer.

FOR FURTHER INFORMATION CONTACT: Diane Kreinbrink, Office of Management 
Policy and Compliance, National Cancer Institute, 9609 Medical Center 
Drive, Bethesda, MD 20892-9760 or call non-toll-free number (240) 276-
5582 or Email your request, including your address to: 
[email protected].

SUPPLEMENTARY INFORMATION: This proposed information collection was 
previously published in the Federal Register on December 3, 2019, page 
66209 (Vol. 84, No. 232 FR 66209) and allowed 60 days for public 
comment. One public comment was received. The purpose of this notice is 
to allow an additional 30 days for public comment. The National Cancer 
Institute (NCI), National Institutes of Health, may not conduct or 
sponsor, and the respondent is not required to respond to, an 
information collection that has been extended, revised, or implemented 
on or

[[Page 8310]]

after October 1, 1995, unless it displays a currently valid OMB control 
number.
    In compliance with Section 3507(a)(1)(D) of the Paperwork Reduction 
Act of 1995, the National Institutes of Health (NIH) has submitted to 
the Office of Management and Budget (OMB) a request for review and 
approval of the information collection listed below.
    Proposed Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NCI), 0925-0642, 
EXTENSION, National Cancer Institute (NCI), National Institutes of 
Health (NIH).
    Need and Use of Information Collection: This information collection 
activity is collecting qualitative customer and stakeholder feedback in 
an efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. This generic provides 
information about the National Cancer Institute's customer or 
stakeholder perceptions, experiences and expectations, provide an early 
warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. It also allows feedback to contribute directly 
to the improvement of program management. Feedback collected under this 
generic clearance provides useful information but it will not yield 
data that can be generalized to the overall population.
    OMB approval is requested for 3 year. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 9,337.

                                        Estimated Annualized Burden Hours
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                                                                     Number of    Average burden
           Form name                 Type of         Number of     responses per   per response    Total annual
                                   respondent       respondents     respondent      (in hours)     burden hours
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Surveys.......................  Individuals.....          27,100               1           12/60           5,420
In-Depth Interviews (IDIs) or   Individuals.....             500               1           90/60             750
 Small Discussion Groups.
Focus Groups..................  Individuals.....            1000               1           90/60           1,500
Website or Software Usability   Individuals.....            5000               1           20/60           1,667
 Tests.
rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
    Total.....................  ................  ..............          33,600  ..............           9,337
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    Dated: February 5, 2020.
Diane Kreinbrink,
Project Clearance Liaison, National Cancer Institute, National 
Institutes of Health.
[FR Doc. 2020-02913 Filed 2-12-20; 8:45 am]
 BILLING CODE 4140-01-P