[Federal Register Volume 84, Number 230 (Friday, November 29, 2019)]
[Notices]
[Page 65831]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-25872]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Substance Abuse and Mental Health Services Administration
Agency Information Collection Activities: Submission for OMB
Review; Comment Request
Periodically, the Substance Abuse and Mental Health Services
Administration (SAMHSA) will publish a summary of information
collection requests under OMB review, in compliance with the Paperwork
Reduction Act (44 U.S.C. Chapter 35). To request a copy of these
documents, call the SAMHSA Reports Clearance Officer on (240) 276-1243.
Project: Project: Voluntary Customer Satisfaction Surveys To Implement
Executive Order 12862 in the Substance Abuse and Mental Health Services
Administration (SAMHSA)
(OMB No. 0930-0197)--Extension
SAMHSA provides significant services directly to the public,
including treatment providers and State substance abuse and mental
health agencies, through a range of mechanisms, including publications,
training, meetings, technical assistance and websites. Many of these
services are focused on information dissemination activities. The
purpose of this submission is to extend the existing generic approval
for such surveys.
The primary use for information gathered is to identify strengths
and weaknesses in current service provisions by SAMHSA and to make
improvements that are practical and feasible. Several of the customer
satisfaction surveys expected to be implemented under this approval
will provide data for measurement of program effectiveness under the
Government Performance and Results Act (GPRA). Information from these
customer surveys will be used to plan and redirect resources and
efforts to improve or maintain a high quality of service to health care
providers and members of the public. Focus groups may be used to
develop the survey questionnaire in some instances.
The estimated annual hour burden is as follows:
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Number of Responses/ Hours/
Type of data collection respondents respondent response Total hours
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Focus groups.................................... 250 1 2.50 625
Self-administered, mail, telephone and e-mail 89,750 1 .250 22,438
surveys........................................
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Total....................................... 90,000 .............. .............. 23,063
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Written comments and recommendations concerning the proposed
information collection should be sent by December 30, 2019 to the
SAMHSA Desk Officer at the Office of Information and Regulatory
Affairs, Office of Management and Budget (OMB). To ensure timely
receipt of comments, and to avoid potential delays in OMB's receipt and
processing of mail sent through the U.S. Postal Service, commenters are
encouraged to submit their comments to OMB via email to:
[email protected]. Although commenters are encouraged to send
their comments via email, commenters may also fax their comments to:
202-395-7285. Commenters may also mail them to: Office of Management
and Budget, Office of Information and Regulatory Affairs, New Executive
Office Building, Room 10102, Washington, DC 20503.
Summer King,
Statistician.
[FR Doc. 2019-25872 Filed 11-27-19; 8:45 am]
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