Seasonal Elections Support Specialist I



Seasonal Elections Support Specialist I

Salary

$40,075.36 - $43,037.28 Annually

Location

Various locations in Minneapolis, MN

Job Type

Full-time

Job Number

2016-00323

Department

City Clerk/Council

Division

City Clerk/Elections

Opening Date

08/01/2016

Closing Date

8/12/2016 11:59 PM Central

FLSA

Non-Exempt

Bargaining Unit

CNR

Position Description

215,806 ballots.  50,668 same-day voter registrations.  81% voter turnout.
 
In 2012, Minneapolis' voter turnout was the highest in almost 40 years.  In 2016, we strive to set new records for people exercising the most important right possessed by a U.S. citizen. But in order to do that, everything has to be ready.  New voters need information on where to go and what to bring, experienced voters need updates on new things like early voting options, absentee voters need their ballots!  And everyone needs their vote to count.
 
Join other gatekeepers of democracy to make sure that the 2016 election is conducted with accuracy, integrity, and dignity.
 
November is coming.

Position Description:
Assist with various Election activities: customer service, assist voters, process absentee ballots, answer phones, provide election information to the public, prepare election materials, and general clerical duties as needed.

Elections will be hiring Seasonal Election Support Specialists in two phases.  Start dates will be on 9/12/16 and 10/19/16. These are temporary positions through 12/1/16.

This position will require working some weekends, evenings and long hours.

Job Duties and Responsibilities

• Answer questions regarding election services
• Assist voters with in-person absentee voting.
• Process absentee ballot requests, completed absentee ballots, and prepare absentee ballots for tabulation.
• Screen phone calls, answer and respond to general inquiries or route calls to appropriate personnel, and monitor reception area.
• Provide election-related information to voters on request, by telephone, e-mail, written correspondence and in-person.
• Assist in processing mail.
• Prepare election materials for distribution.
• Perform a wide range of clerical duties related to election operations.

Working Conditions: Normal office setting with occasional field work.

Required Qualifications

Education:
High School Diploma
Must meet Minnesota State Election Judge qualifications;
Eligible to vote in MN;
 

  • Must be at least 18 years of age;
  • Able to read, write, and speak English;
  • Cannot be a candidate, or the spouse, parent, stepparent, child, stepchild, sibling or step sibling of a candidate on the ballot;
  • Or domiciled, either permanently or temporarily, with any candidate on the ballot and
  • Cannot be a candidate at the election.
Experience:  N/A

Licenses/Certifications: Election Judge Training provided.

Selection Process:
Any one or a combination of an evaluation of related experience/education/etc., an oral exam, may be utilized. The right is reserved to limit the number included in any phase. As part of the interview process, a work stimulation exercise, candidate assessment, etc. may also be utilized.

Union Representation:
This position is not represented.

 

Knowledge, Skills and Abilities

• Fluency in Hmong, Somali, or Spanish highly desirable
• Customer service skills, both written and verbal.
• Able to deal with the public tactfully and courteously.
• Computer and keyboarding skills.
• Comfortable working with and serving a diverse population.
• Able to understand election laws, rules, and procedures.
• Able to handle stressful situations calmly.
• Must remain impartial in conduct and speech.
• Ability to follow directions and work independently.
• Ability to manage time effectively; be flexible; and work as a team member.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

 

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

This temporary position is not eligible for benefits.

01
How did you find out about this position? (Select all that apply)
  • City of Minneapolis website
  • City of Minneapolis employee
  • City of Minneapolis job interest card
  • City of Minneapolis Career Opportunities Bulletin
  • Friend or family member
  • League of Minnesota Cities website
  • Governmentjobs.com website
  • Minnesotajobs.com website
  • Diversityjobs.com website
  • Indeed.com website
  • Other website
  • LinkedIn
  • Other social media site
  • Newspaper
  • Other media
  • College or University
  • Community organization
  • Job fair
  • Professional association
02
Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
03
Please indicate the areas you have work experience in: (Select all that apply)
  • Elections/Public Administration
  • Customer Service
  • Office Administration
  • None
04
Which best describes your level of education?
  • High School or GED
  • Some College
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • PhD
  • None
05
If you have worked in Elections, Customer Service or Office Administration previously, please describe your duties in detail, by whom you were employed, and the number of years you were responsible for these functions. What skills and capabilities would you bring from the experience that would enhance the administration of election in Minneapolis?
06
Please rate your skill level relative to Microsoft Word.
  • No Experience
  • Beginner (Create and edit simple documents, change the appearance of documents using a variety of editing techniques.)
  • Intermediate (Create custom templates and styles, manage tables and table data, insert graphics, etc.)
  • Advanced (Automate tasks by writing and revising macros, prepare documents for publication, modify an HTML page in Word, etc.)
07
Please rate your skill level relative to Microsoft Outlook.
  • None
  • Beginner (create/edit simple emails, change appearance of emails using variety of editing tools, attach documents)
  • Intermediate (create/edit simple emails, change appearance of emails using variety of editing tools, attach documents)
  • Advanced (setting up filing rules for emails, voting options, use of journal)
08
Please rate your skill level relative to Microsoft Excel.
  • None
  • Beginner (Create a basic worksheet, work with cells/cell data by using a variety of moving and copying techniques, perform calculations by using formulas, change the appearance of worksheets using a variety of editing techniques.)
  • Intermediate (use Excel template and user-defined templates, sort and filter data, re-use and share data by importing and exporting, create advanced formulas and audit worksheets, etc.)
  • Advanced (Apply conditional formatting, add data validation criteria, create and edit macros, work with multiple workbooks to create a workspace, etc.)
09
This position will require working some weekends, evenings and long hours. Can you commit to these hours?
  • Yes
  • No
10
There are currently six foreign languages that are prevalent in Minneapolis (Spanish, Hmong, Somali, Laotian, Oromo, and Vietnamese). Please select which of the following languages you are fluent in. (Check all that apply):
  • Spanish
  • Hmong
  • Somali
  • Laotian
  • Oromo
  • Vietnamese
  • American Sign Language
  • I am not fluent in any of the above languages.

Required Question

Agency
City of Minneapolis
Address
350 South 5th
Room 1
Minneapolis, Minnesota, 55415
Phone
(612) 673-2282