Welcome to CMS Enterprise Portal via Okta
Enterprise Portal
The Enterprise Portal is a gateway that provides access to over 50 different Centers for Medicare & Medicaid Services (CMS) healthcare-based applications. It provides the ability to request access to multiple Portal-integrated CMS applications and to launch/access those applications. Learn more about Enterprise Portal.
Learn About Your Application & Help Desk Contact Information
Advanced Provider Screening (APS)
Advanced Provider Screening (APS) Help Desk For issues with the APS application:
Contact the CITIC Help Desk at: (410) 786-2580
Send email to: CMS_IT_SERVICE_DESK@cms.hhs.gov
CMS Enterprise Portal Frequently Asked Questions
Advanced Provider Screening (APS) Frequently Asked Questions
Automated Plan Payment System (BIGAPPS)
DMEPOS Competitive Bidding Program Suppliers
Connexion is the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program gateway that provides you with a secure, fast and convenient way to access your competitive bidding information.
DMEPOS Competitive Bidding Program Suppliers (CBIC) For support, please contact the Competitive Bidding Implementation Contractor (CBIC) customer service center at 1 (877) 577-5331.
CMS Enterprise Portal Frequently Asked Questions
DMEPOS Competitive Bidding Program Suppliers Frequently Asked Questions
Data Extract System (DESY)
The Data Extract System (DESY) is a user-friendly system that allows authorized users to enter requests for data from various CMS data repositories. A user can only request data within the guidelines of their Data Use Agreement (DUA).
Please email your questions and comments to the DESY support mailbox, desy_support@cms.hhs.gov.desy_support@cms.hhs.gov.
Cisco WebEx SaaS
Cisco Webex Help Desk Team provides phone and email support for technical and program related questions.
Phone: 1 (410) 786-3090, press Option 1
Email: OTS_WebEx@cms.hhs.gov
Compromised Number Checklist (CNC)
CO-OP Program Management System
For issues with the CPMS application:
Please contact the Marketplace Service Desk (MSD): 1 (855) CMS-1515 or 1 (855) 267-1515
Email Help Desk: CMS_FEPS@cms.hhs.gov
Enterprise Cognos Reports
For issues with the Enterprise Cognos Reports:
Contact the CMS IT Service Desk at: (410) 786-2580 or (800) 562-1963
Send email to: CMS_IT_SERVICE_DESK@cms.hhs.gov
DMEPOS Bidding System
Durable Medical Equipment, Prosthetics, Orthotics & Supplies (DMEPOS) Bidding System - The DMEPOS Bidding System is for suppliers submitting a bid for selected products in a particular Competitive Bidding Area (CBA).
Help Desk name: Competitive Bidding Implementation Contractor (CBIC) customer service center
Help Desk phone number: 1 (877) 577-5331
Help Desk email address: cbic.admin@palmettogba.com
Host Access Transformation Services (HATS)
HATS Help Desk Contact your local help desk. Escalation to the appropriate external help desks will be handled by the local help desk.
CMS Enterprise Portal Frequently Asked Questions
Host Access Transformation Services (HATS) Frequently Asked Questions
HDT (Precviously HPG): HIPAA Eligibility Transaction System (HETS) Desktop
HIPAA Eligibility Transaction System (HETS) Desktop
Email: mcare@cms.hhs.gov
Master Data Management (MDM)
Master Data Management Help Desk
Multidimensional Information and Data Analytics System
For issues with the MIDAS application, please contact the Marketplace Service Desk (MSD): 1 (855) CMS-1515 or 1 (855) 267-1515
Email Help Desk: CMS_FEPS@cms.hhs.gov
CMS Enterprise Portal Frequently Asked Questions
Multidimensional Information and Data Analytics System Frequently Asked Questions
Enterprise MicroStrategy Reports
For issues with the Enterprise MicroStrategy Reports:
Contact the CMS IT Service Desk at: (410) 786-2580 or (800) 562-1963
Send email to: CMS_IT_SERVICE_DESK@cms.hhs.gov
Oncology Care Model
OCM Help Desk Team provides email and phone support for technical and program related questions
Email: OCMSupport@cms.hhs.gov
Phone: 1-844-711-2664 (1-844-711-CMMI), press Option 2
Hours of Business:
8:30 A.M. to 6:00 P.M. Eastern Standard Time
PII/PHI Please do not email any confidential information.
One Program Integrity System (OnePI)
The system that provides a single source of information for all Centers for Medicare & Medicaid fraud, waste, and abuse activities. The system provides streamlined, centralized access and analysis for standardized Medicaid data across multiple states, integrated with data from Medicare Parts A, B, and D.
CMS Enterprise Portal Frequently Asked Questions
One Program Integrity System (OnePI) Frequently Asked Questions
Welcome to PECOS (PECOS AI)
PECOS: (Provider Enrollment, Chain and Ownership System) is Medicare's provider/supplier enrollment system. It is the national database (source) of all Medicare provider and supplier enrollment information. Medicare providers and suppliers submit enrollment applications to enroll in Medicare and become eligible for reimbursement of Medicare services provided.
There are 2 PECOS interfaces available through this portal:
- PECOS Administrative Interface (AI) which enables Medicare Contractors to capture enrollment information submitted through either a paper or electronic enrollment application. PECOS AI also enables other authorized users to view Medicare enrollment information.
- PECOS Data Mart which enables authorized users access to perform self-service reporting through standard reports, dashboards, extracts and ad hoc report capabilities
PECOS Help Desk For login issues, application latency, or system outages please contact the CMS IT Service Desk by phone at 1-800-562-1963 or by email at cms_it_service_desk@cms.hhs.gov.For errors within the PECOS AI interface or PECOS Data Mart, or questions on data within the applications, please visit the EUS portal page at https://eus.custhelp.com
Welcome to PECOS (PECOS DM)
PECOS: (Provider Enrollment, Chain and Ownership System) is Medicare's provider/supplier enrollment system. It is the national database (source) of all Medicare provider and supplier enrollment information. Medicare providers and suppliers submit enrollment applications to enroll in Medicare and become eligible for reimbursement of Medicare services provided.
There are 2 PECOS interfaces available through this portal:
- PECOS Administrative Interface (AI) which enables Medicare Contractors to capture enrollment information submitted through either a paper or electronic enrollment application. PECOS AI also enables other authorized users to view Medicare enrollment information.
- PECOS Data Mart which enables authorized users access to perform self-service reporting through standard reports, dashboards, extracts and ad hoc report capabilities
PECOS Help Desk For login issues, application latency, or system outages please contact the CMS IT Service Desk by phone at 1-800-562-1963 or by email at cms_it_service_desk@cms.hhs.gov.For errors within the PECOS AI interface or PECOS Data Mart, or questions on data within the applications, please visit the EUS portal page at https://eus.custhelp.com
Payment Recovery Information System (PRIS) - RAC & RADV Appeals
Physician Quality and Value Programs (PV)
The Physician Value Portlet allows physician and non-physician group practices and solo practitioners to view their Quality and Resource Use Reports (QRURs), and Physician Quality Reporting System (PQRS) Feedback Reports and create Value Modifier Informal Review request.
This website provides access to online applications to:
- Select their PQRS reporting mechanism
- View PQRS and QRUR Reports
- Request VM Informal Reviews
Help Desk Contact Information
1 (888)-734-6433
pvhelpdesk@cms.hhs.gov
CMS Enterprise Portal Frequently Asked Questions
Physician Quality and Value Programs (PV) Frequently Asked Questions
Quality Net Authorization & Role Management
For issues with the QARM application:
Please contact the QualityNet Help Desk from Monday to Friday 7 a.m - 7 p.m CST at: 1 (866)-288-8912, TY at 1 (877)-715-6222, Fax at 1 (888)-329-7377
For ESRD Support email at qnetsupport-esrd@hcqis.org
CMS Enterprise Portal Frequently Asked Questions
Quality Net Authorization & Role Management Frequently Asked Questions
Enrollment and Payment Portal (SHIM)
SHOP is the enrollment and payment portal for small businesses to purchase insurance and provide support services to enroll their employees in a health insurance program.
For issues with the SHIM application:
Phone: 1 (800) 706-7893
CMS Enterprise Portal Frequently Asked Questions
Enrollment and Payment Portal (SHIM) Frequently Asked Questions
VMS Client Letter
For issues with the VMS application:
VMS Durable Medical Equipment DME Client Letter application. The Durable Medical Equipment Medicare Administrative Contractor integrated correspondence system.
Help Desk name: GDIT VMS Helpdesk
Help Desk phone number: (443) 275-6946 Option 2
Help Desk email address: thd@gdit.com
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Terms & Conditions
OMB No.0938-1236 | Expiration Date: 08/31/2025 |
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0938-1236. The time required to complete this information collection is estimated to average 20 minutes per response, including the time to review instructions,search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: CMS, 7500 Security Boulevard, Attn: PRA Reports Clearance Officer, Mail Stop C4-26-05, Baltimore,Maryland 21244-1850. Updated Departmental Standard Warning Banner for HHS Information Systems, Memo dated July 14, 2016
This warning banner provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing this Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. This information system is provided for Government-authorized use only.
Unauthorized or improper use of this system is prohibited and may result in disciplinary action and/or civil and criminal penalties.
Personal use of social media and networking sites on this system is limited as to not interfere with official work duties and is subject to monitoring.
By using this system, you understand and consent to the following: The Government may monitor, record, and audit your usage, including usage of personal devices and email systems for official duties or to conduct HHS business. Therefore, you have no reasonable expectation of privacy regarding any communication or data transiting or stored on this system. At any time, and for any lawful Government purpose, the government may monitor, intercept, and search and seize any communication or data transiting or stored on this system.
Any communication or data transiting or stored on this system may be disclosed or used for any lawful Government purpose.
Please Agree to the Terms & Conditions.
Your MFA status is currently being retrieved.
HHS Rules of Behavior
July 24, 2013
This Department of Health and Human Services (HHS or Department) standard is effective immediately:
The Rules of Behavior for Use of HHS Information Resources (HHS RoB) provides the rules that govern the appropriate use of all HHS information resources for Department users, including federal employees, contractors, and other system users. The HHS RoB, in conjunction with the HHS Policy for Personal Use of Information Technology Resources[1] (as amended), are issued under the authority of the Policy for Information Systems Security and Privacy (IS2P).[2] The prior HHS RoB (dated August 26, 2010) is made obsolete by the publication of this updated version.
All new users of HHS information resources must read the HHS RoB and sign the accompanying acknowledgement form before accessing Department data or other information, systems, and/or networks. This acknowledgement must be completed annually thereafter, which may be done as part of annual HHS Information Systems Security Awareness Training. By signing the form users reaffirm their knowledge of, and agreement to adhere to, the HHS RoB. The HHS RoB may be presented to the user in hardcopy or electronically. The userâs acknowledgement may be obtained by written signature or, if allowed per Operating Division (OpDiv) or Staff Division (StaffDiv) policy and/or procedure, by electronic acknowledgement or signature.
The HHS RoB cannot account for every possible situation. Therefore, where the HHS RoB does not provide explicit guidance, personnel must use their best judgment to apply the principles set forth in the standards for ethical conduct to guide their actions.[3]
Non-compliance with the HHS RoB may be cause for disciplinary actions. Depending on the severity of the violation and management discretion, consequences may include one or more of the following actions:
Suspension of access privileges;
Revocation of access to federal information, information systems, and/or facilities;>
Reprimand;
Termination of employment;
Removal or disbarment from work on federal contracts or projects
Monetary fines; and/or
Criminal charges that may result in imprisonment.
HHS OpDivs may require users to acknowledge and comply with OpDiv-level policies and requirements, which may be more restrictive than the rules prescribed herein. Supplemental rules of behavior may be created for specific systems[4] that require users to comply with rules beyond those contained in this document. In such cases users must also sign these supplemental rules of behavior prior to receiving access to these systems and must comply with ongoing requirements of each individual system to retain access (such as re-acknowledging the system-specific rules by signature each year). System owners must document any additional system-specific rules of behavior and any recurring requirement to sign the respective acknowledgement in the security plan for their systems. Each OpDiv Chief Information Officer (CIO) must implement a process to obtain and retain the signed rules of behavior for such systems and must ensure that user access to such system information is prohibited without a signed acknowledgement of system-specific rules and a signed acknowledgement of the HHS RoB.
National security systems, as defined by the Federal Information Security Management Act (FISMA), must independently or collectively implement their own system-specific rules.
These HHS RoB apply to local, network, and remote use[5] of HHS information (in both electronic and physical forms) and information systems by any individual.
Users of HHS information and systems must acknowledge the following statements:
I assert my understanding that:
Use of HHS information and systems must comply with Department and OpDiv policies, standards, and applicable laws
Use for other than official assigned duties is subject to the HHS Policy for Personal Use of IT Resources, (as amended);[6]
Unauthorized access to information or information systems is prohibited; and
Users must prevent unauthorized disclosure or modification of sensitive information.[7]
I must:
General Security Practices
Follow HHS security practices whether working at my primary workplace or remotely;
Accept that I will be held accountable for my actions while accessing and using HHS information and information systems;
Ensure that I have appropriate authorization to install and use software, including downloaded software on HHS systems and that before doing so I will ensure that all such software is properly licensed, approved, and free of malicious code;
Wear an identification badge (or badges, if applicable) at all times, except when they are being used for system access in federal facilities;
Lock workstations and remove Personal Identity Verification (PIV) cards from systems when leaving them unattended;
Use assigned unique identification and authentication mechanisms, including PIV cards, to access HHS systems and facilities;
Complete security awareness training (i.e., HHS Information Systems Security Awareness Training) before accessing any HHS system and on an annual basis thereafter and complete any specialized role-based security or privacy training, as required by HHS policies;[8]
Permit only authorized HHS users to use HHS equipment and/or software;
Take all necessary precautions to protect HHS information assets[9] (including but not limited to hardware, software, personally identifiable information (PII), protected health information (PHI), and federal records [media neutral]) from unauthorized access, use, modification, destruction, theft, disclosure, loss, damage, or abuse, and treat such assets in accordance with any information handling policies;
Immediately report to the appropriate incident response organization or help desk (pursuant to OpDiv policy and/or procedures) all lost or stolen HHS equipment; known or suspected security incidents;[10]known or suspected information security policy violations or compromises; or suspicious activity in accordance with OpDiv procedures;
Notify my OpDiv/StaffDiv Personnel Security Representative (PSR) when I plan to bring government-owned equipment on foreign travel (per requirements defined by the Office of Security and Strategic Information (OSSI));[11]
Maintain awareness of risks involved with clicking on e-mail or text message web links; and
Only use approved methods for accessing HHS information and HHS information systems
Privacy
Understand and consent to having no expectation of privacy while accessing HHS computers, networks, or e-mail;
Collect information from members of the public only as required by my assigned duties and permitted by the Privacy Act of 1974, the Paperwork Reduction Act, and other relevant laws;
Release information to members of the public including individuals or the media only as allowed by the scope of my duties and the law;
Refrain from accessing information about individuals unless specifically authorized and required as part of my assigned duties;
Use PII and PHI only for the purposes for which it was collected and consistent with conditions set forth by stated privacy notices such as those provided to individuals at the point of data collection and published System of Records Notices; and
Ensure the accuracy, relevance, timeliness, and completeness of PII, as is reasonably necessary and to the extent possible, to assure fairness in making determinations about an individual.
Sensitive Information
Treat computer, network and web application account credentials as private sensitive information and refrain from sharing accounts;
Secure sensitive information, regardless of media or format, when left unattended;
Keep sensitive information out of sight when visitors are present;
Sanitize or destroy electronic media and papers that contain sensitive data when no longer needed, in accordance with the HHS Policy for Records Management[12] and sanitization policies, or as otherwise lawfully directed by management;
Access sensitive information only when necessary to perform job functions; and
Properly protect (e.g., encrypt) HHS sensitive information at all times while stored or in transmission, in accordance with the HHS Standard for Encryption of Computing Devices.[13]
I must not:
Violate, direct, or encourage others to violate HHS policies or procedures;
Circumvent security safeguards, including violating security policies or procedures or reconfiguring systems, except as authorized;
Use another personâs account, identity, password/passcode/PIN, or PIV card or share my password/passcode/PIN;
Remove data or equipment from the agency premises without proper authorization;
Use HHS information, systems, and hardware to send or post threatening, harassing, intimidating, or abusive material about others in public or private messages or forums;
Exceed authorized access to sensitive information;
Share or disclose sensitive information except as authorized and with formal agreements that ensure third-parties will adequately protect it;
Transport, transmit, e-mail, remotely access, or download sensitive information unless such action is explicitly permitted by the manager or owner of such information and appropriate safeguards are in place per HHS policies concerning sensitive information;
Use sensitive information for anything other than the purpose for which it has been authorized;
Access information for unauthorized purposes;
Use sensitive HHS data for private gain or to misrepresent myself or HHS or for any other unauthorized purpose;
Store sensitive information in public folders or other insecure physical or electronic storage locations;
Knowingly or willingly conceal, remove, mutilate, obliterate, falsify, or destroy information;
Copy or distribute intellectual property including music, software, documentation, and other copyrighted materials without written permission or license from the copyright owner;
Modify or install software without prior proper approval per OpDiv procedures;
Conduct official government business or transmit/store sensitive HHS information using non-authorized equipment or services; or
Use systems (either government issued or non-government) without the following protections in place to access sensitive HHS information:
Antivirus software with the latest updates;
Anti-spyware and personal firewalls;
A time-out function that requires re-authentication after no more than 30 minutes of inactivity on remote access; and
Approved encryption[14] to protect sensitive information stored on recordable media, including laptops, USB drives, and external disks; or transmitted or downloaded via e-mail or remote connections.
I must refrain from the following activities when using federal government systems, which are prohibited per the HHS Policy for Personal Use of Information Technology Resources,[15] (as amended):
Unethical or illegal conduct;
Sending or posting obscene or offensive material;
Sending or forwarding chain letters, e-mail spam, inappropriate messages, or unapproved newsletters and broadcast messages;
Sending messages supporting prohibited partisan political activity as restricted under the Hatch Act;[16]
Conducting any commercial or for-profit activity;
Using peer-to-peer (P2P) software except for secure tools approved in writing by the OpDiv CIO (or designee) to meet business or operational needs;
Sending, retrieving, viewing, displaying, or printing sexually explicit, suggestive text or images, or other offensive material;
Creating and/or operating unapproved Web sites or services;
Allowing personal use of HHS resources to adversely affect HHS systems, services, and co-workers (such as using non-trivial amounts of storage space or bandwidth for personal digital photos, music, or video);
Using the Internet or HHS workstation to play games or gamble; and
Posting Department information to external newsgroups, social media and/other other types of third-party website applications,[17] or other public forums without authority, including information which is at odds with departmental missions or positions. This includes any use that could create the perception that the communication was made in my official capacity as a federal government employee, unless I have previously obtained appropriate Department approval.
Addendum: HHS Rules of Behavior for Privileged User Accounts
The HHS Rules of Behavior for Privileged User Accounts is an addendum to the HHS Rules of Behavior for Use of Information Resources (HHS RoB) and provides common rules on the appropriate use of all HHS information technology resources for all Department Privileged Users,[18] including federal employees, interns, and contractors. Privileged User account roles have elevated privileges above those in place for general user accounts regardless of account scope (e.g., both local and domain administrator accounts). Potential compromise of Privileged User accounts carries a risk of substantial damage and therefore Privileged User accounts require additional safeguards.
All users of Privileged User accounts for Department information technology resources must read these standards and sign the accompanying acknowledgement form in addition to the HHS RoB before accessing Department data/information, systems, and/or networks in a privileged role. The same signature acknowledgement process followed for the HHS RoB applies to the Privileged User accounts. Each Operating Division (OpDiv) must maintain a list of Privileged User accounts.
I understand that as a Privileged User, I must:
Protect all Privileged User account passwords/passcodes/Personal Identity Verification (PIV) personal identified numbers (PINs) on Low, Moderate, and High systems;
Comply with all system/network administrator responsibilities in accordance with HHS policy;
Use my Privileged User account(s) for official administrative actions only;
Notify system owners immediately when privileged access is no longer required; and
Complete any specialized role-based security or privacy training as required before receiving privileged system access.
I understand that as a Privileged User, I must not:
Share Privileged User account(s) or password(s)/passcode(s)/PIV PINs;
Install, modify, or remove any system hardware or software without system owner written approval;
Remove or destroy system audit, security, event, or any other log data;
Acquire, possess, trade, or use hardware or software tools that could be employed to evaluate, compromise, or bypass information systems security controls;
Introduce unauthorized code, Trojan horse programs, malicious code, or viruses into HHS information systems or networks;
Knowingly write, code, compile, store, transmit, or transfer malicious software code, to include viruses, logic bombs, worms, and macro viruses;
Use Privileged User account(s) for day-to-day communications;
Elevate the privileges of any user without prior approval from the system owner;
Use privileged access to circumvent HHS policies or security controls;
Use a Privileged User account for Web access except in support of administrative related activities; or;
Modify security settings on system hardware or software without the approval of a system administrator and/or a system owner.
CMS Privacy Act Statement
The Privacy Act of 1974, as amended at 5 United States Code (U.S.C.) 552a, protects records that can be retrieved by personal identifiers such as a name, social security number, or other identifying number or symbol. An individual is entitled access to his or her records and to request correction of these records as applicable.
The Privacy Act prohibits disclosure of these records without an individual's written consent unless one of the twelve disclosure exceptions enumerated in the Act applies. These records are held in Privacy Act Systems of Records (SOR). A notice of any such system is published in the Federal Register. These notices identify the legal authority for collecting and storing the records, individuals about whom records will be collected, what kinds of information will be collected, and the routine uses for the records.
As with the Freedom of Information Act (FOIA), the Privacy Act binds only Federal agencies, and covers only records in the possession and control of Federal agencies.
In addition to the Privacy Act, the Centers for Medicare & Medicaid Services (CMS) is required to follow the Department of Health and Human Services (DHHS) Privacy Act Regulations at 45 Code of Federal Regulations (C.F.R.) Part 5b.
You must be 18 or older to register.
Actuarial Review Management System (ARMS)
ARMS is an application limited to CMS employees and used to process Medicaid Managed Care capitation rate and state directed payment reviews.
- Name: ARMS Support TeamEmail: ARMSsupport@cms.hhs.govPhone: N/A
BCRS Web
The Benefits Coordination & Recovery System (BCRS) is an internal CMS application. Access is limited to CMS and the COB&R program contractors.
BCRS Web Frequently Asked Questions
- Name: COB&R Help DeskEmail: cobrhelp@nhassociates.comPhone:
Case Management Tracking System (CMTS)
CMTS is a tool used to track Division of Strategic Information (DSI) cases, including Insider Threat (InTh), Defensive Counterintelligence (DCI), Supply Chain Risk Management (SCRM), and Security Analysis of International Laboratories (SAIL) investigations and resolutions across CMS.
- Name: DSI Security ArchitecturePhone:
CCIC Netsparker
Web application/website vulnerability scanner
- Name: CCIC Security EngineeringPhone:
CCIC Panther
CCIC Panther SIEM
- Name: CCIC Security EngineeringPhone: N/A
CCIC Polarity
Internal tool for cross searching and annotating security data. (For use by CCIC contractors and federal employees only.)
- Name: CCIC Security EngineeringPhone: N/A
CCIC Recorded Future
CCIC Recorded Future Intelligence (For use by Federal Employees and CCIC Contractors only)
- Name: CCIC Security EngineeringPhone: N/A
CCIC Splunk
CCIC Splunk search heads (CDM, SIEM, compliance, and Security Engineering)
- Name: CCIC Security EngineeringPhone:
CCIC Splunk SOAR
Security orchestration, automation, and response (SOAR) solution. Security automation involves machine-based execution of security actions to detect, investigate and remediate threats programmatically.
- Name: CCIC Security EngineeringPhone:
CCIC Tenable SC Reports
CCIC Tenable.sc Reporting Front-end
- Name: CCIC Security EngineeringPhone:
CCIIO Enrollment Resolution and Reconciliation System
The CCIIO Enrollment Resolution and Reconciliation System (CERRS) supports the CCIIO Enhanced Data Analysis and Reconciliation (CEDAR) program, including Enrollment Resolution and Reconciliation and 1095-A Issue Resolution. Only individuals working on the program project will be approved to access CERRS.
- Name: Cognosante IT Help DeskEmail: helpdesk@cognosante.comPhone: 703-206-6199
CERRS Power BI
The CERRS Power BI application provides Business Intelligence reporting capabilities in the Office 365 Gov tenant for the CERRS project.
- Name: Support Services Help DeskEmail: helpdesk@cognosante.comPhone: 703-206-6199
CFACTS
CMS is required by the e-Government Act of 2002 –Federal Information Security Management Act, to track and report to OMB, all system vulnerabilities identified in either in Federal or Contractor systems that support the Agency’s mission. The FISMA Controls Tracking System (CFACTS) is to help the CMS CISO automate the agency's Security Controls Assessment (SCA) and Plan of Action & Milestones (POA&M) processes.
- Name: CMS IT Service DeskPhone: 410-786-2580 or 1-800-562-1963
CMS ARTS
CMS Analysis Reporting and Tracking system allows CMS and contractors to enter, manage and track information about Contracts.
- Name: CMS ART TeamPhone: N/A
CMS Preclusion List
CMS Preclusion List.
- Name: EUS Help DeskEmail: eussupport@cgi.comPhone: 866-484-8049, 866-523-4759 TTY/TDD
COB
Access to this application is restricted to Trading Partners that exchange data with the Benefits Coordination & Recovery Center (BCRC).
- Name: MAPD HelpdeskEmail: mapdhelp@cms.hhs.govPhone: 800-927-8069
Connexion
Connexion provides suppliers with secure online access to their Medicare DMEPOS Competitive Bidding Program contract information. Suppliers will be able to access their contract, retrieve bid disqualification information, and submit online forms for contract maintenance.
- Name: Competitive Bidding Implementation Contractor (CBIC) Customer Service CenterPhone: 877-577-5331
CPI API Development Platform
Support development, validation, deployment and administration of APIs
- Name: CPI API GatewayEmail: CPIAPIGateway@cms.hhs.govPhone: N/A
CPI API Onboarding
CPI API Onboarding
- Name: CPI API GatewayEmail: CPIAPIGateway@cms.hhs.govPhone: N/A
CPI ServiceNow IPPT Users Only
Access to the ServiceNow (SNOW) CPI Instance
- Name: DCI TeamEmail: IPPT@dci-solutions.comPhone: N/A
CROWD
The Contractor Reporting of Operational and Workload Data (CROWD) application provides CMS automated capabilities for monitoring and analyzing data relating to the Medicare contractors' on-going operational activities. The application contains workload reporting capabilities that allow the data to be used for estimating budgets, defining operating problems, comparing performance among contractors, and determining national workload trends.
- Name: CMS – CROWD Help DeskEmail: CROWDHelpDesk@cms.hhs.govPhone: N/A
DEX (Data Exchange) System
A system used to facilitate data sharing between and among State Medicaid Agencies (SMAs) and Medicare.
DEX (Data Exchange) System Frequently Asked Questions
- Name: DEX Support DeskEmail: DEXsupport@cms.hhs.govPhone: N/A
DMEPOS Bidding System (DBidS)
Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) Bidding System - The DMEPOS Bidding System is for suppliers submitting a bid for selected products in a particular Competitive Bidding Area (CBA)
- Name: Competitive Bidding Implementation Contractor (CBIC) Customer Service CenterPhone: 877-577-5331
EDA Sandbox
EDA Sandbox Data Platform
- Name: Support Services Help DeskEmail: CMS_feps@cms.hhs.govPhone: 855-276-1515
Electronic Correspondence Referral System (ECRS) Web
This application allows authorized users to fill out various online forms and electronically transmit requests for changes to existing Common Working File (CWF) Medicare Secondary Payer (MSP) information, and inquiries concerning possible MSP coverage.
- Name: ECRS Help DeskEmail: ECRSHelp@EHMedicare.comPhone: 646-458-6740
Electronic Retroactive Processing Transmission (eRPT)
The Electronic Retroactive Processing Transmission (eRPT) is a web-based application designed to facilitate and manage the electronic submission, workflow processing, and storage of documentation associated with retroactive enrollment change requests from Medicare Advantage Organizations (MAOs), Medicare Advantage Prescription Drug Plans (MA-PDs), Cost Plans, Program of All Inclusive Care for the Elderly (PACE), Medicare-Medicaid Plans (MMPs), and Prescription Drug Plans (PDPs).
Electronic Retroactive Processing Transmission (eRPT) Frequently Asked Questions
- Name: MAPD HelpdeskEmail: mapdhelp@cms.hhs.govPhone: 800-927-8069
Electronic Submission of Medical Documentation (esMD)
The Electronic Submission of Medical Documentation (esMD) system gives providers the option of sending medical documentation electronically to a requesting RC for review and approval of Claims, instead of sending the documentation by letter or fax.
- Name: CMS esMD Service DeskEmail: esMD_Support@cms.hhs.govPhone: 1-844-CMS-esMD (1-844-267-3763)
Eligibility and Enrollment Medicare Online (ELMO)
ELMO provides a single point of access for Medicare Beneficiary Demographics, Entitlement/Eligibility, Health Status, Utilization, Low-Income Subsidy (LIS), Direct Billing, Third Party, Enrollment, and Premium information. It consolidates the capabilities of the legacy MBD and EDB User interfaces, including BERT, ERNIE, MEPS, DIRT, LBRS and MBD GUI.
- Name: MAPD Help DeskEmail: mapdhelp@cms.hhs.govPhone: 800-927-8069
Eligibility Support Desktop (ESD)
ESD is a web based application that provides users the ability to search for people or applications, review evidence documentation in order to adjudicate inconsistencies and search for and create exemptions.
- Name: ESD Application SupportEmail: helpdesk@serco-na.comPhone: 937-318-3074
EPPE
The Enterprise Privacy Policy Engine (EPPE) automates and governs the CMS data use agreement (DUA) process to meet the significant increase in internal and external requests for personally-identifiable data, via the CMS Enterprise Portal. EPPE establishes more transparent and traceable standard procedures in applying for CMS data access, reviewing and approving that access, and governing the use of the data during approved access times.
- Name: EPPE Help DeskEmail: eppe@cms.hhs.govPhone: 1-844-377-3382
ESSG SPG Dashboards
Single Pane of Glass & FinOps Dashboards for ESSG Systems.
- Name: ESSG SPG AdminsEmail: cms-oit-oes@archesys.ioPhone: N/A
Federally Facilitated Marketplace (FFM)/Request for MLMS Training Access
Click Request Access to obtain system access. Provides access to MLMS training.
- Name: Agent Broker Help DeskPhone: N/A
- Name: Marketplace Learning Management System (MLMS) Help DeskEmail: MLMSHelpDesk@cms.hhs.govPhone: N/A
- Name: Marketplace Service Desk (MSD)Email: CMS_FEPS@cms.hhs.govPhone: 855-CMS-1515 (855-267-1515)
FFSDCS
The Fee for Service Data Collection System (FFSDCS) application collects data related to Medicare Part B reimbursement information.
- Name: FFSDCS Help DeskEmail: asphelpdesk@dcca.comPhone: 1-844-876-0765
- Name: FFSDCS HelpdeskEmail: clfshelpdesk@dcca.comPhone: 1-844-876-0765
- Name: FFSDCS HelpdeskEmail: gadcshelpdesk@dcca.comPhone: 1-844-876-0765
GENTRAN
Gentran Integration Suite (GIS) provides secure Internet-based file transfer capabilities, including mailbox functionality.
- Name: Gentran Help DeskEmail: gentran-support@cms.hhs.govPhone:
HDT
HIPAA Eligibility Transaction System (HETS) Desktop
- Name: MCARE/HDT HelpdeskEmail: mcare@cms.hhs.govPhone: 866-324-7315
HETS Collaboration Tools (JIRA/Confluence)
HETS Collaboration Tools will provide access to the HETS JIRA and HETS Confluence.
- Name: HETS MCAREEmail: mcare@cms.hhs.govPhone: 1-866-324-7315
HICS
The Health Insurance Casework System (HICS) application manages casework from the Federally-Facilitated Marketplace (FFM) and Qualified Health Plans (QHPs).
- Name: Health Insurance Casework System (HICS) Help Desk to Marketplace Service Desk (MSD)Email: CMS_FEPS@cms.hhs.govPhone: 1-855-267-1515
HIOS
Health Insurance Oversight System. The Health Insurance Oversight System is the federal government's primary data collection vehicle for regulated health insurance companies. It is used to register companies and their products, obtain Identification numbers and report medical loss ratio and other company data. Additionally, HIOS is used for reporting by States and assister organizations for PPACA grant activities.
- Name: Marketplace Service Desk (MSD)Email: CMS_FEPS@cms.hhs.govPhone: 855-CMS-1515 (855-267-1515)
IC-Innovation Center
Innovation Center web application provides a single point of entry to all authenticated Innovation Center users for the Innovation Center applications. All registered users must request Access to Innovation Center application and appropriate role to access an application.
IC-Innovation Center Frequently Asked Questions
- Name: CJREmail: CJRSupport@cms.hhs.govPhone: 1-844-711-2664
- Name: BPCI AdvancedEmail: BPCIAdvanced@cms.hhs.govPhone: N/A
- Name: InCKPhone: 844-711-2664
- Name: MDPCPEmail: marylandmodel@cms.hhs.govPhone: 844-711-2664
- Name: OCMEmail: OCMSupport@cms.hhs.govPhone: 844-711-2664
- Name: EDFREmail: NA@na.comPhone: 888-734-6433
- Name: ET3Email: ET3Model@cms.hhs.govPhone: 1-844-711-2664
- Name: HPIPhone: 1-844-474-3375
- Name: MOMEmail: MOMModel@cms.hhs.govPhone: N/A
- Name: PCFEmail: PCF@telligen.comPhone: 888-734-6433
- Name: IPCPhone: 888-734-6433
- Name: HDRPhone: 844-711-2664
IDM Reports
The IDM Reports application provides access to various IDM reports with user data for your application.
- Name: Contact Your Application Tier 1 Help DeskPhone:
IDRC Databricks
Databricks is an Apache Spark-based distributed processing platform. It is used as an ETL tool in the IDRC environment.
- Name: IDR Databricks Help DeskEmail: idrs-devsecops@gdit.comPhone: N/A
Internet Server (ISV)
Internet Server only access. This link is for users not associated with other applications, but who need Internet Server access. If you need access to an application that also requires Internet Server access, you must register for that application.
- Name: ISV Help DeskEmail: ISV-Support@cms.hhs.govPhone:
Investigative View
Investigative View is an online user interface that supports the following CPI business needs: Provider Fraud Investigation View - provides key information of a provider under investigation, with near real time information. Provider Enrollment Oversight View - provides a key information of a provider including enrollment information, with near real time information, to the business stakeholders.
- Name: CPI LE ViewEmail: CPILEView@cms.hhs.govPhone: N/A
MACPro - Medicaid and CHIP Program System
Medicaid and CHIP Program System (MACPro) supports the business process for submitting, reviewing, and taking final action on all Medicaid and CHIP actions.
- Name: Medicaid & CHIP Program (MACPro) System Help DeskEmail: MACPro_HelpDesk@cms.hhs.govPhone: 833-228-2540
Managed Care Review (MC-Review)
Managed Care Review is an application for submitting and processing Managed Care submissions for federal approval.
- Name: Managed Care Review Help DeskPhone:
Managed File Transfer (MFT)
CMS Bulk File Transfer Value Added Network to support data file transfers between CMS approved trading partners.
- Name: EFT SupportPhone: N/A
Marketplace Change Utility (MCU)
Marketplace Change Utility - Appeal workers (Centers for Medicare and Medicaid Services (CMS) Office of Marketplace Eligibility Appeals (OMEA) and ROs) to resolve consumer appeals related to Federally Facilitated Marketplace (FFM) applications are using Marketplace Change Utility (MCU) application. All registered users must request access to the MCU application by selecting the appropriate role to access the application.
- Name: Marketplace Service Desk (MSD)Email: CMS_FEPS@CMS.HHS.govPhone: 855-CMS-1515 (855-267-1515)
MARx - Medicare Advantage & Prescription Drug System
Medicare Advantage/Medicare Advantage - Prescription Drug/Prescription Drug Plan/Cost Contracts/ Medicaid State Agency.
MARx - Medicare Advantage & Prescription Drug System Frequently Asked Questions
- Name: MAPD Help DeskEmail: mapdhelp@cms.hhs.govPhone: 800-927-8069
MDI –DIMES
MDI –DIMES is an internal CMS application. Access is limited to CMS DIMES personnel and their associated program contractors.
- Name: MDI-DIMES HelpdeskEmail: SamplTEST@test.comPhone: 234-899-6567
MDX
Medicare Contractor Management Group (MCMG) monthly operational data reporting portal for the Medicare Administrative Contractors (MACs).
- Name: MDX Help DeskEmail: MDX_HelpDesk@cms.hhs.govPhone: N/A
Medicaid and CHIP Financial System (MACFin)
MACFin ensures that states and CMS execute the quarterly budgeting and expenditures processes that calculate and fund the federal match for the critical State-based Medicaid Programs. It provides functionality to support managing budget, accounting, and expenditure forecasts for Medicaid and Children's Health Insurance Program (CHIP). It empowers Federal oversight to evolve with changes in the regulation and technology capabilities. MACFin makes it easier for states to submit timely data to CMS and for CMS to award grants more efficiently; calculate federal grants/payment amounts using current reg. formulas; manage the financial issues reports; support Incurred But Not Reported Survey; process Disproportionate Share Hospital Payment and support Upper Payment Limit process.
- Name: MACFin Help DeskEmail: MACFinHelpDesk@DCCA.COMPhone: 1-833-879-6075
Medicaid Data Collection Tool CHIP Annual Reporting Template System (MDCT CARTS)
Annual survey for state Medicaid personnel to inform CMS stakeholders about their CHIP state plan program.
- Name: MDCT Help DeskEmail: mdct_help@cms.hhs.govPhone: N/A
Medicaid Data Collection Tool Home and Community-Based Services (MDCT HCBS)
MDCT HCBS is a data collection tool within the Medicaid Data Collection Tool suite, used for gathering data from state-level users for submission to CMS administrators.
- Name: MDCT Help DeskEmail: mdct_help@cms.hhs.govPhone: N/A
Medicaid Data Collection Tool Managed Care Reporting (MDCT MCR)
State users reporting information about their Medicaid managed care plans to CMS.
- Name: MDCT Help DeskEmail: mdct_help@cms.hhs.govPhone: N/A
Medicaid Data Collection Tool Money Follows the Person (MDCT MFP)
State users reporting information about their Money Follows the Person (MFP) programs to CMS.
- Name: MDCT Help DeskEmail: mdct_help@cms.hhs.govPhone: N/A
Medicaid Data Collection Tool Quality Measures Reporting (MDCT QMR)
MDCT QMR supports CMS and State users. States submit annual, required, Quality Measure Reports associated with the delivery of Medicaid and CHIP program services for CMS review, comment, and approval.
- Name: MDCT Help DeskEmail: mdct_help@cms.hhs.govPhone: N/A
Medicaid Drug Programs (MDP)
MDP is a web-based application which is used for viewing and reporting data for purposes of the Medicaid Drug Rebate Program (MDRP), Drug Utilization Review (DUR), and the calculation of the Federal Upper Limits (FULs).
- Name: MDP IDM Help DeskEmail: MDP-Helpdesk@cms.hhs.govPhone:
Medicare Exclusion Database (MED)
The Medicare Exclusion Database, MED, is updated monthly with sanction and reinstatement information on excluded providers, and is made available to approved entities only.
- Name: EUS Help DeskEmail: eussupport@cgi.comPhone: 1-866-484-8049, 1-866-523-4759 TTY/TDD
MIDAS Databricks
”Databricks” An Interactive Analytics platform that enables Data Engineers, Data Scientists, and Businesses to collaborate and work closely on notebooks, experiments, models, data, libraries, and jobs.
- Name: MIDAS SupportEmail: midas_support@hcgov.usPhone:
MIDAS Gateway
Gateway is a web application and business friendly user interface which serves as an entry point to MIDAS content. Gateway was designed with input from Business Users to provide better support for Business Analysts and Data Users to find, consume, and learn about well-formed Marketplace data products and datasets available in MIDAS.
- Name: MIDAS SupportEmail: midas_support@hcgov.usPhone:
MIDAS QuickSight
Amazon QuickSight is a scalable, serverless, embeddable, machine learning-powered business intelligence (BI) service built for the cloud. QuickSight lets you easily create and publish interactive BI dashboards that include Machine Learning-powered insights. QuickSight dashboards can be accessed from any device, and seamlessly embedded into your applications, portals, and websites.
- Name: MIDAS SupportEmail: midas_support@hcgov.usPhone:
MIDAS Redash
‘Redash’ a SQL interface for analytics,offers a Web SQL editor interface for Business power users,users can browse data schema,build queries and view results. Queries can be easily converted into visualizations for quick insights
- Name: MIDAS SupportEmail: midas_support@hcgov.usPhone:
MIDAS SAS Web
MIDAS SAS® Viya® is an AI, analytic and data management platform that runs on a modern, scalable architecture.
- Name: MIDAS SupportEmail: midas_support@hcgov.usPhone:
MLMS
Admin users of the MLMS application must request access from here.
- Name: Marketplace Learning Management System (MLMS) Help DeskEmail: MLMSHelpDesk@cms.hhs.govPhone: N/A
- Name: Marketplace Service Desk (MSD)Email: CMS_FEPS@cms.hhs.govPhone: 855-CMS-1515 (855-267-1515)
Model INnovation Tool (MINT)
Model INnovation Tool (MINT) is a CMMI/OIT application that will facilitate the workflow for the model intake process inside CMMI.
- Name: MINT HelpDeskEmail: N/APhone: N/A
MSPSC Snowflake
Medicare Secondary Payer Systems Contractor (MSPSC) is a CMS program under CMS/OFM. MSPSC hosts multiple applications for recovery of duplicate payments by Medicare.
- Name: MSPSC AWS LeadsPhone: N/A
Novitasphere
Internet Portal for Novitas Solutions, Inc. Submit Enrollment form to Novitas EDI first!
- Name: Novitasphere Help DeskPhone: 1-855-880-8424
OMH Equity in Program and Evaluation Data (EQUIPED)
The Equity in Program and Evaluation Data (EQUIPED) system is a long-term project spanning multiple years that will build capacity for health equity alignment, efficiency, and innovation across the Agency. EQUIPED will enable expanded data collection, research, analysis, visualization, and modeling of health equity data and disparity trends over time to reduce health disparities, eliminate barriers, and generate solutions for underserved populations. The CMS Office of Minority Health (OMH) will serve as both business and system owners of the EQUIPED. CMS OMH will in its stewardship role will assist CMS components and staff with understanding health equity data collected by the agency. OMH will also identify gaps in data collection and reporting, ensuring that data standards and best practices are applied. Overall, CMS OMH will empower CMS leadership with the capability to make effective data driven decision.
- Name: EQUIPED Help DeskEmail: EQUIPEDSystem@cms.hhs.govPhone: N/A
OneMAC
One Medicaid and CHIP Program System (OneMAC) is a centralized portal that collects basic information from a state user on the state, SPA ID or waiver number, and requires certain documents to be uploaded for CMS review. The URL to access OneMAC is https://onemac.cms.gov.
- Name: OneMAC Help DeskEmail: OneMAC_Helpdesk@cms.hhs.govPhone: 833-228-2540
OneMAC Micro
SPA and Waiver Adjudication Management
- Name: OneMAC Help DeskEmail: OneMAC_Helpdesk@cms.hhs.govPhone: 833-228-2540
Open Payments
Open Payments is a national disclosure program that promotes a transparent and accountable health care system by making the financial relationships between applicable manufacturers and group purchasing organizations (GPOs) and health care providers available to the public. The Open Payments System (OPS) is used by applicable manufacturers and GPOs to report payments and other transfers of value made to covered recipients, as well as certain information regarding the ownership or investment interests held by physicians or physicians' immediate family members. OPS is also available for covered recipients and provides functionalities related to review and dispute of reported data. Covered recipients may use OPS for activities related to review and dispute. Covered Recipients include physicians, non-physician practitioners and teaching hospitals. For more information and full definitions of covered recipient types visit the Open Payments website at: www.cms.gov/OpenPayments.
- Name: OpenPayment Help DeskEmail: Openpayments@cms.hhs.govPhone: 1-855-326-8366
PARHM Dashboard
PARHM participants use the PARHM Dashboard to view community, hospital, quality, and other data to support Transformation Plans and Model performance.
- Name: PARHM Help DeskEmail: pennmodel@cms.hhs.govPhone: N/A
PCG-FHIR
This application establishes a FHIR capable endpoint that can receive and process FHIR-based requests for different use cases.
- Name: PCG-FHIR Help DeskEmail: pcgfhir@mettles.comPhone: 908-720-5681
PMPP (PRIS Medicare Parts C & D Plan Portal)
This application will house MA & Part D audit information for CMS and Plan Program Integrity Medicare Drug Integrity Contract (PPI MEDIC) to conduct Medicare Advantage (MA) and Prescription Drug (Part D) audits, data repository for contracted deliverables for the PPI MEDIC contract, and be a communication and document delivery tool for MA and Part D plans that are chosen for an audit.
- Name: MAPD Help DeskPhone: 800-927-8069
PS&R/STAR
Provider Statistical and Reimbursement/System for Tracking Audit and Reimbursement.
- Name: EUS Help DeskEmail: eussupport@cgi.comPhone: 1-866-484-8049, 1-866-523-4759 TTY/TDD
Qualified Health Plan Enrollee Satisfaction Survey
The Qualified Health Plan (QHP) Survey web application supports the Enrollee Experience Survey system that assesses yearly, consumer experience with QHPs offered through a Health Insurance Exchange. It also requires public display of information by each Marketplace to allow individuals to assess enrollee experience among comparable plans.
- Name: QHP Survey Help DeskEmail: QHP_Survey@air.orgPhone: N/A
QualityNet Service Center
QualityNet Authorization and Role Management. Quality Net Reporting - Programs that focus on Healthcare quality improvement for Medicare beneficiaries. The QualityNet Secure Portal houses applications for the Center for Clinical Standards and Quality (CCSQ): Eligible Professionals (EPs), Quality Payment Program (QPP), Hospitals and Facilities (HQR), Dialysis Facilities (End Stage Renal Disease Centers - ESRD), Quality Improvement Programs (QIPs).
- Name: Quality Net Service CenterEmail: qnetsupport@cms.hhs.govPhone: 866-288-8912
Registry - Agent/Broker
The Agent Broker registry compiles registration, training, and licensure information from several sources to determine eligibility for participation in the healthcare marketplace. This information is used to provide data feeds to multiple CMS websites and tools as well as data downloads for CMS and state compliance offices.
- Name: Agent Broker Help DeskPhone: N/A
Salesforce
CMS business applications on Salesforce Platform. Users include CMS Employees/Contractors, Applicants, Providers, Participants, State Organizations, and General Public etc.
- Name: Salesforce (SEI) Help DeskEmail: NAPhone: NA
Section 1115 PMDA
The Performance Metrics Database and Analytics (PMDA) system provides support for the Center for Medicaid and CHIP Services (CMCS) in collecting programmatic quality and other performance metrics, related reports, and other information associated with selected 1115 demonstrations; providing electronic reports that support CMCS oversight, monitoring and evaluation of 1115 demonstration performance; and producing analytic files to support demonstration evaluation.
- Name: 1115 PMDA Help Desk Support TeamEmail: pmda_help@cms.hhs.govPhone:
SEED
The SEED application provides the issuer community access to real-time enrollment data.
- Name: System of Exchange Enrollment Data (SEED) Help Desk to Marketplace Service Desk (MSD)Email: CMS_FEPS@cms.hhs.govPhone: 1-855-267-1515
SERVIS (State Exchange Resource Virtual Information System)
State Exchange Resource Virtual Information System (SERVIS) - SERVIS provides a platform for CMS to communicate requirements for State Exchanges to the States that host them, as well as a means for States to report their compliance with Federal Regulations under the Affordable Care Act (ACA).
- Name: Marketplace Service Desk (MSD)Email: CMS_FEPS@cms.hhs.govPhone: 855-CMS-1515 (855-267-1515)
Special HIH
This application will be used by Providers and Provider Representatives to submit claim documentation and other transactions to the CMS esMD system.
- Name: Special HIH Help DeskEmail: specialhih@mettles.comPhone: N/A
SPOT-First Coast Service Options Internet Portal (FCSO)
The SPOT offers an array of self-service resources to furnish essential Medicare processing information within a secure, online environment.
- Name: FCSO SPOT Help DeskEmail: FCSOSpotHelp@FCSO.comPhone: 855-416-4199
T-MSIS: Transformed Medicaid Statistical Information System
The Transformed Medicaid Statistical Information Systems (T-MSIS) is comprised of operational Medicaid and CHIP data submitted by states on a monthly basis. The data represent Claims, Eligibility, Provider, Third Party Liability and Managed Care Information. T-MSIS allows for business analytic/intelligence reporting on this state data stored within the T-MSIS data warehouse.
- Name: T-MSIS Help DeskEmail: T-MSIS_helpdesk@cms.hhs.govPhone: N/A
Unified Case Management (UCM) application
The UCM system aligns with the CMS organizational goal to support cooperation and communication between regional PI contractors to ensure a standardized national approach to fraud lead management, investigations, administrative actions, and workload reporting.
- Name: UCM Help DeskEmail: UCMHelpDesk@cms.hhs.govPhone: 1-833-353-3375
zONE: Opportunity to Network and Engage
Opportunity to Network and Engage (zONE) is a social platform for organizations and individuals partnering and working with the Centers for Medicare & Medicaid Services (CMS). It is a secure, collaborative venue for States, Issuers, business and technology teams to connect, communicate, and share information such as reuse documents, resources and best practices.
- Name: Marketplace Service DeskEmail: CMS_FEPS@CMS.HHS.govPhone: 855-267-1515