HQRP Training and Education Library

About this Page

The purpose of this page is to provide access to materials from past Hospice Quality Reporting Program (HQRP) trainings and educational events. Materials on this page are organized by event and listed below in order of the date of release. Materials from each event (e.g., PowerPoint slides, tip sheets, Q&A documents) are posted in the files in the Downloads section below. The links for web-based trainings are located within the posted announcement. Providers can browse this training library for topics of interest and use the associated links and downloads to increase their knowledge and train hospice staff on topics pertinent to the HQRP.

IMPORTANT NOTES:

Older trainings are moved to the Hospice Quality Reporting Archives page when at least some portion of their content is out-of-date. Archived trainings may be helpful to providers for historical reference.

Updates

May 30, 2023

UPDATED RESOURCE AVAILABLE: Introduction to the Hospice Quality Reporting Program (HQRP) Web-Based Training

The Introduction to the HQRP Web-Based Training is a two-part training series for Hospice providers.

Course 1: Getting Started with the HQRP and Public Reporting Provides a general overview of the HQRP and reviews the program’s use of three data sources: The Hospice Item Set (HIS), the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice Survey, and the Medicare claims. Course 1 contains the following six lessons: 

• What is the HQRP?
• HIS and the HIS Manual
• Timing and Maintenance of the HIS
• HQRP Claims-Based Quality Measures
• The CAHPS® Hospice Survey
• Care Compare and Public Reporting

Course 2: HQRP Data Submissions and Reports Provides an introduction to the HQRP data submission requirements and reports available to providers. Course 2 contains the following six lessons:

• Getting Ready to Submit the HIS
• HIS Item Completion
• Successful Submission and Acceptance of the HIS
• Identifying and Addressing Errors on the FVR
• Overview of the HQRP Provider Reports
• HQRP Useful Websites and Resources

Although the course lessons were designed to be completed in sequential order, you may jump to any topic of interest. Each lesson can be completed at your own pace.

Links to web-based trainings:

• Course 1 – Getting Started with the Hospice Quality Reporting Program (HQRP) and Public Reporting
• Course 2 – Hospice Quality Reporting Program (HQRP) Data Submission and Reports

If you have questions regarding resources and trainings, please email the PAC Training Mailbox. Content-related questions should be submitted to the HospiceQualityQuestions@cms.hhs.gov.

Hospice Quality Reporting Program Archives