Supervisory Investigator (HCI 4) – Tumwater, Washington - DOH4082

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Supervisory Investigator (HCI 4) – Tumwater, Washington - DOH4082

Salary

$58,284.00 - $76,464.00 Annually

Location

Thurston County – Tumwater, WA

Job Type

Full Time - Permanent

Job Number

DOH4082

Department

Dept. of Health

Division

Health Systems Quality Assurance (HSQA)

Opening Date

05/10/2018

Closing Date

6/19/2018 7:53 AM Pacific

Description

 
Department of Health Logo and employees having fun at work.
NOTE:  This recruitment will remain open until filled.  Applicant review begins May 21, 2018.     
 
Supervisory Investigator (HCI 4) – Tumwater, Washington
Office of Investigation and Inspection
DOH4082
 
 
The Opportunity
 
As the Supervisory Investigator (HCI 4) you will support the Department of Health's mission to protect and improve the health of people in the State of Washington by providing professional and technical expertise in the delivery of quality investigative services in support of the licensing and discipline of health care professionals and other entities. 
 
You will serve as a supervisor for complaints against health care professionals and the inspection of assigned regulated facilities.  In this position you'll also leadership, guidance, direction, and instruction to lower level investigators, assign, review, and evaluate work product. You will also be required to investigate as a senior investigator on cases having extreme sensitivity due to high profile nature of issues and/or persons involved, possible political impacts, and/or elevated media interest. 
  
This is a full-time permanent Health Care Investigator 4 (HCI 4) position.
 
About DOH and our Employer of Choice Initiatives
 
Washington State Department of Health (DOH) works with federal, state, tribal, and local partners to help people in Washington stay healthy and safe.  Our programs and services help prevent illness and injury, promote healthy places to live and work, provide education to help people make good health decisions and ensure our state is prepared for emergencies. To learn more about the agency, visit the DOH website and DOH at a Glance Infographic (PDF).
 
DOH is a great place to work and has implemented several "Employer of Choice" initiatives, including:
 
  • We are committed to diversity and inclusion. DOH fosters an inclusive environment that encourages all employees to bring their authentic selves to work each day. We strive to hire, develop, and retain a competent and diverse workforce that is reflective of the customers we serve.  Watch the DOH "Diversity is Rising" video.
  • We have an engaging Wellness@Health program which offers programs that support healthy behaviors and work/life balance. Our program provides wellness education, access to healthy food, physical activity classes, stress relief, and many other resources to support a healthy you.
  • We support a healthy work/life balance by offering flexible/alternative work schedules, and mobile and telework options.  (Depending on job duties.)
  • We are making exciting steps towards modernizing our workplace by providing motivating and inspiring workspaces that promote creative thought, innovation, and collaboration among co-workers.  Take the DOH Workplace Modernization Virtual Tour.
  • We have an Infant at Work Program that is based on the long-term health values of breastfeeding newborns and infant-parent bonding.  Eligible employees who are new mothers, fathers, or legal guardians can bring their infant (6 weeks to 6 months) when returning to work.  (Depending on job duties and work location.)  Watch KING 5's Drew Mikkelsen report on the Infant at Work program.


Secretary Wiesman with an infant at work and modern office workspace.
 
What will you be doing? – Duties include
 
  • Supervising a team of professional investigators.
  • Monitoring casework to ensure investigations and reports are completed in a timely and thorough manner and are prepared in the designated format.
  • Assisting in the preparation of and reviewing of investigative subpoenas that are being used by investigative staff for standard format, content and legal sufficiency.
  • Measuring core business functions against goals using quality improvement and performance management principles and reporting statistical information.
  • Serving as a mentor to staff for their professional development as health care investigators.
  • Participating in weekly case management teams as well as expedited case management teams.
  • Investigating complaints, including high priority cases, related to health care professionals subject to Title 18.130 RCW, the Uniform Disciplinary Act (UDA) and the Medical Marijuana Program.
  • During a public health emergency, will assist with emergency response activities.
 
What we're looking for
 
An experienced investigator with an interest in working to protect and improve the health of our community. A team player that inspires and motivates staff to accomplish the agency mission to protect the community from misconduct or unsafe health care.
 
The ideal candidate will be a strong leader and mentor with the ability to build rapport with diverse groups of people while managing deadlines.
 
Required Qualification
 
  • Option 1:  Two (2) or more years (full-time equivalency) of experience as a Health Care Investigator 3 within state service.
OR
 
  • Option 2:  Ten (10) or more years (full-time equivalency) of experience as an investigator with a criminal justice agency or a directly allied field, which must include six (6) years of field experience preparing evidence and interviewing witnesses, respondents or suspects; AND three (3) or more years (full-time equivalency) of experience leading or supervising the work of others
 OR
 
  • Option 3:  A Bachelor's degree or higher; AND six (6) or more years (full-time equivalency) of experience as an investigator with a criminal justice agency or a directly allied field, which must include four (4) years of field experience preparing evidence and interviewing witnesses, respondents or suspects; AND two (2) or more years (full-time equivalency) of experience leading or supervising the work of others
AND 
 
  • Demonstrated experience in the following:
    • Using word processing software, such as MS Word to create, format, edit, preview, print, and save documents; use standard functions to select, edit, copy, paste, format, and spell check text; create bulleted and numbered lists, indent and align paragraphs, and use bordering and shading features.
    • Accurately entering data into database software or web-based database applications.
    • Effectively communicating orally and in-writing with diverse audiences which includes experience writing a narrative summary report.
 
SPECIAL NOTE:  Prior to a new hire, a background check including criminal record history will be conducted and every 5 years thereafter.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
 
Conditions of Employment/Working Conditions
 
     With or without an accommodation, I am willing and able to:
 
  • Prior to a new hire, a background check including criminal record history will be conducted and every 5 years thereafter.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Work indoors, at a desk/workstation the majority of a workday, in an open office environment with possible conversation and other noise distractions.
  • Overseeing investigations at various sites, including homes, offices, healthcare facilities, and other establishments across the state.
  • Work in a tobacco, drug, and alcohol-free environment.
  • Occasionally work in excess of 40 hours per week and/or to adjust normally scheduled hours, which may include evening and weekends.
  • Travel throughout the state (including rural areas) which may include overnight stays.
  • Legally operate a state or privately owned vehicle.
  • Work in a fast-paced/stressful environment with multiple priorities and competing deadlines.
  • Move object weighing up to 35 pounds.
  • Interact and work with customers (some of whom may be frustrated or distressed) in a positive, friendly and supportive manner that meets the needs and standards of the office and the agency.
  • Maintain confidentiality regarding information accessed or discussed while performing the duties of the position.
  • Participate as part of the DOH emergency response team during health emergencies and training events.

The Washington State Department of Health (DOH) is an equal opportunity employer.  DOH strives to create a working environment that is inclusive and respectful.  It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of our workforce. Applicants wishing assistance or alternative formats in the process should contact Skyler Jones at (360) 236-4408, skyler.jones@doh.wa.gov, or TDD Relay at 1-800-833-6384 or 7-1-1.
 
Application Process
 
Intrigued? We'd love to hear from you.  Click "Apply" to submit your detailed application profile along with the following:
 
  1. A letter of interest, describing how you meet the specific required and desired qualifications for this position.
  2. A current resume.
  3. Three (3) or more professional references, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised staff) a subordinate.
 
DO NOT attach transcripts or other documents that are not requested in the Application Process, or that are password protected.  These type of documents cause errors when downloading application materials and will not be forwarded to the hiring supervisor. Veterans, please feel free to attach a copy of your DD214 (redact SSN).
 

Supplemental Information

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration. 

Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.
 
This recruitment may be used to fill other positions of the same job classification within the office.

More than Just a Paycheck!
 
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

 
Read about our benefits:
 
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work. Check with the agency human resource office for specific benefit information.

Insurance Benefits
 
Employees and families are covered by medical (including vision), dental and basic life insurance.  There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.  Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.  Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts.  To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website.
 
Retirement and Deferred Compensation
 
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.
 
Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
 
Vacation (Annual Leave)
 
You begin accruing vacation starting your first month of employment. Since we value your loyalty, the amount of vacation you can accrue increases the longer you work with us. Washington State supports members of the armed forces with 21 days paid military leave per year. Vacation accrues for full-time employees per WAC 357-31-165.
 
Holidays
 
Full-time employees are entitled to eleven* paid holidays:
 
HOLIDAY
DATE
 
New Year's Day
January 1
 
Martin Luther King, Jr's birthday
Third Monday in January
 
Presidents' Day
Third Monday in February
 
Memorial Day
Last Monday in May
 
Independence Day
July 4
 
Labor Day
First Monday in September
 
Veterans' Day
November 11
 
Thanksgiving Day
Fourth Thursday in November & Friday after
 
Christmas Day
December 25
 
Personal Holiday
Employee's selection each calendar year

*Employees who are members of certain Unions are entitled to an additional personal leave day of their choice. Please refer to specific Collective Bargaining Agreements for more information.
 
Social Security
 
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
 
Sick Leave
 
Full-time employees earn eight hours of sick leave per month. Paid sick leave may be used for reasons included in WAC 357-31-130.
 
Please visit the State HR Website for more detailed information.

01
SELECT ONE: Where did you first hear about this employment opportunity?
  • a. DOH Employment Site/Job Alerts
  • b. DOH Employee
  • c. Friend or Acquaintance
  • d. Indeed
  • e. LinkedIn
  • f. Careers.wa.gov site
  • g. DiversityJobs.com (or affiliated sites)
  • h. Job Fair – if selected, answer Question 2
  • i. Other – if selected, answer Question 2
02
If you selected "h" or "i" to Question 1: LIST where you first heard about this employment opportunity.
03
Are you legally authorized to work in the United States?
  • Yes
  • No
04
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?
  • Yes
  • No
05
I have read and I understand the Conditions of Employment/Working Conditions that are listed in the job posting and I am willing and able to accept these conditions if offered and accept the position.
  • Yes
  • No
06
I understand that prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Yes
  • No
07
All responses and statements in the Applicant Profile and in my responses to the Supplemental Questions that I have submitted to apply for this position are true and complete to the best of my knowledge; and I understand that the state may verify this information and any untruthful or misleading responses are cause for rejection of this application or dismissal from employment.
  • Yes
  • No
08
SELECT ONE: I have the REQUIRED experience and/or education in one (1) of the following: (NOTE: Experience may have been gained concurrently.)
  • a. Option 1: Two (2) or more years (full-time equivalency) of experience as a Health Care Investigator 3 within state service.
  • b. Option 2: Ten (10) or more years (full-time equivalency) of experience as an investigator with a criminal justice agency or a directly allied field, which must include six (6) years of field experience preparing evidence and interviewing witnesses, respondents or suspects; AND three (3) or more years (full-time equivalency) of experience leading or supervising the work of others.
  • c. Option 3: A Bachelor's degree or higher; AND six (6) or more years (full-time equivalency) of experience as an investigator with a criminal justice agency or a directly allied field, which must include four (4) years of field experience preparing evidence and interviewing witnesses, respondents or suspects; AND two (2) or more years (full-time equivalency) of experience leading or supervising the work of others. If selected, answer Question 9.
  • d. NONE of the above.
09
If you selected "C" to Question 8: DEGREE – LIST your degree and major, awarding institution, month and year awarded, and complete name that degree was awarded under (for verification purposes) for each degree listed.
10
SELECT ALL THAT APPLY: I have the REQUIRED experience in the following: (NOTE: Experience may have been gained concurrently.)
  • a. Demonstrated experience using word processing software, such as MS Word to create, format, edit, preview, print, and save documents; use standard functions to select, edit, copy, paste, format, and spell check text; create bulleted and numbered lists, indent and align paragraphs, and use bordering and shading features.
  • b. Demonstrated experience accurately entering data into database software or web-based database applications.
  • c. Demonstrated experience effectively communicating orally and in-writing with diverse audiences which includes experience writing a narrative summary report.
  • d. NONE of the above.

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